Sony STR-DG2100 - Manual (Page 125)

125 GB
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The source sound input from the HDMI
jack is not output from an amplifier or
the TV speaker connected to the
receiver.
• Check that the component is connected
correctly to the HDMI jack for that
component.
• The sound is not output when you display
the receiver’s menu on the TV monitor.
Press AMP MENU to turn off the display.
• You can listen to the Super Audio CD on
HDMI only by linear PCM signal
transmission.
• Depending on the playback component,
component may need to be set up. Refer to
the operating instructions supplied with
the each component.
• Be sure to use a connecting cable for the
HDMI jack corresponding to high speed
(an HDMI version1.3a, category 2 cable)
when you view images or listen to sound
during a DeepColor transmission.
The left and right sounds are
unbalanced or reversed.
• Check that the speakers and components
are connected correctly and securely.
• Adjust the balance parameters using the
Auto Calibration settings menu.
There is severe hum or noise.
• Check that the speakers and components
are connected securely.
• Check that the connecting cords are away
from a transformer or motor, and at least
3 meters (10 feet) away from a TV set or
fluorescent light.
• Move your TV away from the audio
components.
• Make sure you have grounded the U
SIGNAL GND terminal (only when a
turntable is connected).
• The plugs and jacks are dirty. Wipe them
with a cloth slightly moistened with
alcohol.
There is no sound, or only a very low-
level sound is heard from the center/
surround/surround back speakers.
• Select a “Cinema Studio EX” mode
(page 64).
• Adjust the speaker level (page 71).
• Make sure the center/surround speaker (s)
is (are) set to either “SMALL” or
“LARGE” (page 72).
There is no sound from the surround
back speakers.
• Some discs have no Dolby Digital
Surround EX flag even though the
packages have Dolby Digital Surround EX
logos. In this case, select “ON” in the “SB
Dec Mode” (page 69).
There is no sound from the sub woofer.
• Check that the sub woofer is connected
correctly and securely.
• Make sure you have turned on your
speaker.
• When all speakers are set to “LARGE”
and “Neo:6 Cinema,” or “Neo:6 Music” is
selected, there is no sound from the sub
woofer.
The surround effect cannot be
obtained.
• Make sure the sound field function is on
(press MOVIE or MUSIC).
• Sound fields do not function for signals
with a sampling frequency of more than 48
kHz.
Dolby Digital or DTS multi-channel
sound is not reproduced.
• Check that the DVD, etc. you are playing
is recorded in Dolby Digital or DTS
format.
• When connecting the DVD player, etc., to
the digital input jacks of this receiver,
make sure the setting for the digital audio
output of the connected component is
available.
continued