Introduction, System requirements, Main specifications – Sony CRX160E User Manual

Page 2: Product support information, Warranty card and after-sales service

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Introduction

The CRX160E offer the following features.

❑ An internal CD-R/RW drive with ATAPI interface for PCs.
❑ Writes up to 12

×

speed on CD-R disc media.

❑ Writes up to 8

×

speed on CD-RW disc media.

❑ Reads CD-ROM discs at up to 32

×

speed.

System Requirements

The CRX160E can be used in systems with the following capabilities.

❑ CPU: Pentium 100 MHz or higher

For stable writing performance at high speeds, the CPU speed should be considerably
higher than the above minimum requirement. For writing at 12

×

speed, a Pentium II/400

MHz or higher is recommended.

❑ PC/AT-compatible PC
❑ Windows

®

95, Windows

®

98, Windows NT

®

or Windows

®

2000, Windows

®

Me

operating system

❑ At least 32 MB RAM (64 MB or higher recommended)
❑ At least 50 MB available hard disk space
❑ One available EIDE(ATAPI) interface connection (primary slave, or secondary master or

slave)

❑ One empty 5-inch half-height drive bay
❑ One available internal +12 V/+5 V power connector
❑ In addition to the above requirements, the requirements of the writing software to be used

must also be met.

CAUTION

• The above system configuration is given as a minimum requirement for a system on which basic CD-R/RW

writing performance can be obtained. In actual use, the requirements for the writing software also have to be taken
into consideration. (Normally, these requirements will be higher than the above specifications.)

• The drive cannot be assured to operate properly if connected to an ATAPI interface adapter card (we cannot

guarantee compatibility or offer user support).

Main Specifications

Discs

Compatible disc types
CD-R
CD-RW
CD-ROM
CD-ROM XA
CD-DA
CD Extra (CD+)
Video CD
CD TEXT
Photo CD
(Multi-Session support)
CD-I
CD Bridge
Audio Combined CD-ROM
Disc diameter 12 cm

8 cm (reading only)

Writing Systems

Track-at-once
Disc-at-once
Session-at-once
Packet writing

Drive

Data transfer rate
Up to 4800 Kbytes/sec (32

×

speed

1)

)

Access time
Average random stroke

150 ms

1)

Maximum data transfer rate depends on the
capabilities of the host PC

Operating/Storage Environment

Operating temperature
5 to 40 ºC
Operating humidity
20 to 80 % RH (non-condensating)
Storage environment
–20 to 50 ºC, 20 to 90% RH
(non-condensating)

Power and Miscellaneous

Voltage
Current +5 V

1000 mA typ.
1200 mA max.

+12 V

600 mA typ.
1300 mA max.

Power consumption
Approx. 11 watts
Size
Approx. 146

Ч

41.4

Ч

208 mm (WHD)

Weight
Approx. 1 kg (drive only)

Interface

Drive interface
ATAPI compliant
Buffer capacity
4 MB

Please note that specifications and
appearance may be subject to change
without notice.

Product Support Information

If you are having problems installing or using your drive please review the “In Case of
Trouble” in the User’s Guide in Software CD-ROM disc. If you are looking for more
information about the range of Sony drive & media products, answers to general
compatibility issues or further advice with installation & operational problems please see the
following web sites:

Products purchased in USA:
http://www.sony.com/storagesupport

Products purchased in Australia or New Zealand:
http://www.sony.com.au/home.asp

Products purchased in Canada:
http://www.sony.ca/

About the Writer Software
Information about the supplied writer software is available on the web sites of the
manufacturers and software distributors. (Accessible from the Links in Software CD-ROM)

If you are unable to obtain the required information from the above sources, contact the
office below. Please have the following information available if asking about an operational
failure or damage. Free telephone support is offered for 90 days from your first call.

• Model: CRX160E
• Product number
• Date of purchase, and name of supplier
• Computer make and model number
• Computer specifications (CPU speed, memory size, OS version, etc.)
• Writer software used (version, etc.)
• Description of the failure, with as much detail as possible
• Whether any problems occurred when the product was first used, whether problems

developed only later, etc.

USA (Sony Electronics Inc):
Monday to Saturday 8:00 a.m. – 8:00 p.m. CT
Toll Free: 1-800-588-3847

Australia or New Zealand (Sony Australia Limited):
Monday to Friday 8.30 a.m. – 7.00 p.m. EST
Toll Free: 1-300-13-SONY (7669)
Sydney: 612-9878-9712

Canada (Sony of Canada Limited):
Monday to Friday 8:00 a.m. – 8:00 p.m. EST
Toll Free: 1-800-961-7669 (Toronto: 416-495-2995)
Toll Free (FAX): 1-888-263-2244 (Toronto: 416-495-2996)
E-mail Address: [email protected]

Warranty Card and
After-Sales Service

Warranty Card

• A warranty card should be provided with

this product at the place of purchase.

• Please read the warranty card, fill in the

specified information, and retain it for
future reference.

• The warranty period is one year from the

date of purchase.

After-Sales Service

If a problem is suspected, first
check the following.

Review the information in this manual.

If the problem is still suspected,
contact your customer service
centre.

Contact the customer service centre listed
in the “Product Support Information”.

Repairs under Warranty

We provide repair services as described in
this manual and on the Warranty Card.
Refer to these documents for details.

Repairs outside of Warranty

If operation can be restored by repair, we
will repair the drive for a charge.

Replacement Parts Availability

Repair parts (which may be required to
maintain operation) for CD-R/RW drives
are retained by the company for at least six
years after a model is discontinued. This
period corresponds to that during which
repair can be assured. However, even after
this period, repair may still be possible
depending on the nature of the damage, so
please contact your supplier or repair
service provider.

When contacting us, please have
the following information available:

• Model Name: CRX160E
• Serial Number:
• Problem Description: as detailed as

possible

• Date of Purchase:

Repair Requirements

If you return the drive to your place of
purchase or repair service provider because
of damage resulting from misuse or other
causes, you will be responsible for all
repair-related expenses, including shipping
and handling and product adjustments.

Note

The warranty and product support for this product are
valid only within the countries or sales regions
specified on the warranty card.

Please Record Responsibly

Before copying anything onto a CD-R or CD-RW disc, please be sure you are not violating
copyright laws. Most software companies allow you to make a back-up or archive copy of
software. Check your software’s license agreement for specific details.

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