Sony TRUINSTALL USB 598 - Manual (Page 37)

Watcher Basics
Document 2131141. Rev 1.0 Feb.09 37
3. From the Extras item on the Watcher menu, select Turn ...
Device Off .
When the modem is powered off, Watcher displays “Device is
powered OFF;” most of the Watcher and modem features are
not available.
To power the modem on:
1. From the Extras item on the Watcher menu, select Turn ...
Device On .
Warranty
To view the Sierra Wireless warranty (PDF), in Finder navigate
to
Applications > Sierra Wireless Watcher > Docs .
Troubleshooting
• Consult the Sierra Wireless web site at
www.sierrawireless.com , where you will find an extensive
knowledge base that can be searched to address most
problems.
• Contact your service provider.
Troubleshooting GPS
If GPS doesnʹt seem to be working:
• Try GPS when youʹre not roaming.
• Ensure you have a clear view of the sky; if youʹre in a
forested area, or near tall buildings, move to another
location.
• Confirm with your service provider that your account
includes GPS support.
• Contact your service provider.
Uninstalling the Watcher
software
Note: As part of the software removal process you will be prompted to
restart your computer; save any open documents.
To remove the Watcher software from your computer:
1. Exit Watcher ( page 27 ).