Sony Reader 4-153-621-14(1) User Manual

Page 160

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PRS-600.GB.4-153-621-14(1)

160

Troubleshooting

Symptom

Cause or corrective action

Content cannot be
transferred to the
Reader from your
computer.

The USB cable is not connected

properly. Disconnect the USB cable,
then reconnect it.

There is not enough free space on

the Readers memory. Transfer any
unnecessary content back to Reader
Library or to a Memory Stick Duo™
media, then delete it to increase free
space on the Reader.

The Reader is not authorized to

transfer DRM content.

There is no response
from Reader Library
during
communication with
the Reader.

Disconnect the USB cable from the

Reader, then reconnect it.

The Reader
becomes unstable
while it is connected
to the computer.

A USB hub or USB extension cable

is used for the connection.
Connection via an extension cable or
USB hub is not guaranteed. Connect
the USB cable directly to the
computer.

The Reader’s battery
cannot be charged
(The charge
indicator does not
light up).

The USB cable is not connected

properly. Verify and try again.

Are you using a USB hub or USB

extension cable? Connection via an
extension cable or USB hub is not
guaranteed. Connect the USB cable
directly to the computer.

Continued

Connection to the computer (continued)

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