Shark EP031KC - Manual (Page 3)

TROUBLE SHOOTING GUIDE
GETTING TO KNOW YOUR HAND VACUUM
PROBLEM POSSIBLE REASON POSSIBLE SOLUTION
HAND VACUUM
WILL NOT
OPERATE
1. Power cord not firmly plugged
into outlet.
2. No power in wall outlet.
3. Needs servicing.
1. Plug unit in firmly.
2. Check fuse or breaker.
Replace fuse/reset breaker.
3. Call 1-800-798-7398.
HAND VACUUM
WILL NOT PICK-UP
OR SUCTION
POWER IS WEAK
1. Dust cup is full.
2. Unit clogged.
3. Dust Cup Filter needs
cleaning or replacing.
1. Allow unit to cool down, then
Restart. Empty dust cup –
(see page 4).
2. Turn unit off and unplug
from wall outlet. Remove
Dust Cup Filter and check
for object(s) in air duct and
remove.
3. Clean or replace Dust Cup
Filter. (see page 4)
DUST ESCAPING
FROM HAND
VACUUM
1. Dust cup is full.
2. Dust Cup Filter is not
installed correctly.
3. There is a puncture/hole in
Dust Cup Filter.
1. Empty dust cup.
2. Review Dust Cup Filter
instructions. (see page 4)
3. Replace dust cup filter. (see
page 4)
HAND VACUUM
HOSE OR
BRUSHES WILL
NOT PICK-UP
1. Hose clogged.
2. Dust cup is full.
1. Remove hose and/or
bushes. Remove obstruction
from hose.
2. Empty and clean dust cup.
REPLACEMENT FILTERS
Replacement dust cup filter SKU# AKC031
for Model EP031KC
6. Dust Cup Filter
7. Upholstery Brush
8. Crevice Tool
9. Flexible Hose Call: 1-866-98SHARK (1-866-987-4275)
Monday to Friday 8:30 A.M. - 5:00 P.M. Eastern Standard Time
1. Suction Hole
2. Dust Cup Release Button
3. On/Off Power Switch
4. Handle
5. Dust Cup (Container)
or
visit our website: www.sharkvac.com
FOR TECHNICAL SUPPORT
Call: 800-798-7398
Monday to Friday 8:30 A.M. - 5:00 P.M. Eastern Standard Time
Technical Specifications
Voltage: 120V., 60Hz.
Power: 3.75 Amps, 450 Watts
Please Note
The Dust Cup Filter is washable. It should, however, be replaced every three
(3) months to ensure peak performance of your vacuum.
Important
Make sure that Dust Cup Filter is completely dry before re-installing back
in the hand vacuum.
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