Konica Minolta Bizhub C20P - Manual (Page 211)

Solving Other Problems 197
With N-up on
multiple cop-
ies, the out-
put is
incorrect.
Both the driver and
the application have
been set for collation. For N-up on multiple copies, choose
Collate only in the Windows driver’s
Basic Tab. Do not set collation in the
application.
You hear
unusual
noises. The printer is not
level. Place the printer on a flat, hard, level
surface.
The tray is not
installed correctly. Remove the tray that you are printing
from and reinsert it completely into the
printer.
There is a foreign
object stuck inside
the printer. Turn off the printer and remove the
object. If you cannot remove it, contact
Technical Support.
The
web-based
utility cannot
be accessed. The PageScope Web
Connection Adminis-
trator’s password is
incorrect. The PageScope Web Connection
Administrator password has a 6-char-
acter minimum and a 16-character
maximum. For details of the Page-
Scope Web Connection administrator
password, refer to the Reference Guide
on the Utilities and Documentation
CD-ROM.
Media is
wrinkled. The media is moist
from humidity or hav-
ing water spilled on it. Remove the moist media and replace it
with new, dry media.
The transfer roller or
fuser unit is defective. Check them for damage. If necessary,
contact Technical Support with the
error information.
Unsupported media
(wrong size, thick-
ness, type, etc.) is
being used. Use KONICA MINOLTA-approved
media. See “Media Specifications” on
page 100.
The date and
time is not
correctly
maintained
on the
printer. The backup battery
has reached the end
of its life. Replace the backup battery. For
details, see “Replacing the Backup Bat-
tery” on page 154.
Symptom Cause Solution