Kuppersbusch USA EKS 304.1 - Manual (Page 6)

6
EKS
What to do if trouble occurs...
[
Never unscrew the appliance! Repairs may only be carried out by a
qualified technician!
However, there are some problems that you can handle yourself. First, check
and see if there have been any operating errors. Remember – repairs during
the guarantee period are not free of charge if they are caused by operating
errors or non-observance of the following instructions:
After Sales Service
In the event of a problem that you can’t easily fix yourself, or for spare part
service, please contact the Küppersbusch Customer Care line at
.
1-800-459-0844
F Always have the information from the identification panel handy when
calling Customer Service.
The panel is located on the underside of the cook top and on the cover page
of this manual.
Fault Possible cause Remedy
Cooking surface can’t be
switched off. Regulator or electronic
component is defective. Disconnect power supply, call
Customer Service.
Heat indicator for a cooking
zone doesn’t light. Lamp is defective. Call customer service.
[
Risk of burning, as there
is no temperature warn-
ing.
The cooking zone doesn’t
heat up. Inner circuit of a dual-
circuit cooking zone is
defective.
[
Do not, under any cir-
cumstances, continue to
use the outer circuit
which is still working! It
will destroy the glass
ceramic surface. Call
Customer Service.
Regulator is not
switched on? Set the regulator.
Fuse is defective? Check the fuse and replace, if
neccessary.
Regulator or cooking
zone is defective. Switch the fuse off and call
Customer Service.
Production number Model