Troubleshooting chart – Kenmore POWER MISER 153.336433 User Manual

Page 36

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36

TROUBLESHOOTING CHART

PROBLEM

POSSIBLE CAUSE(S)

CORRECTIVE ACTION

BURNER WILL NOT IGNITE

1. Pilot not lit

2. Thermostat set too low

3. No

gas

4. Dirt in the gas lines

5. Pilot line clogged

6. Main burner line clogged

7. Non-functioning

thermocouple

8. Non-functioning

thermostat

9. Heater installed in a confined area

1. Light

pilot

2. Turn temp. dial to desired temperature

3. Check with gas utility company

4. Notify utility-install trap in gas line

5. Clean, locate source and correct

6. Clean, locate source and correct

7. Replace

thermocouple

8. Replace

thermostat

9. Provide fresh air ventilation

SMELLY WATER

1. Sulfides in the water

1. Replace the anode with a special anode

BURNER FLAME YELLOW-

LAZY

1. Insufficient secondary air

2. Low gas pressure

3. Water heater flue or vent system

blocked

4. Main burner line clogged

5. Heater installed in a confined area

6. Obstruction in main burner orifice

1. Provide ventilation to water heater

2. Check with gas utility company

3. Clean, locate source and correct

4. Clean, locate source and correct

5. Proper fresh air ventilation

6. Clean or replace orifice

PILOT WILL NOT LIGHT OR

REMAIN LIT

1. Non-functioning

igniter

2. The thermal switch tripped

3. Wire lead connection at thermal switch

loose

4. Thermocouple connection loose

5. Air in gas line

6. Low gas pressure

7. No

gas

8. Dirt in gas lines

9. Cold

drafts

10. Thermostat ECO switch open

11. Pilot line or orifice clogged

12. Non-functioning thermocouple

13. Air for combustion obstructed

14. Flammable vapors incident, FVIR

function actuated

15. Base-ring filter obstructed

1. Replace igniter pilot assembly

2. See Pilot Light Troubleshooting Flowchart section

3. Remove and reconnect the wire leads at

thermal switch, confirm connections are tight

and not loose

4. Finger tighten; then 1/4 turn with wrench

5. Bleed the air from the gas line

6. Check with gas utility company

7. Check with gas utility company

8. Notify utility-install dirt trap in gas line

9. Locate source and correct

10. Replace thermostat

11. Clean, locate source and correct

12. Replace thermocouple

13. See maintenance section for inspection and

cleaning of flame arrester

14. Replace water heater, eliminate flammable

vapors source. Contact Sears Service.

15. Inspect and clean base-ring filter. See “External

Cleaning & Inspection of the Base-Ring Filter.”

HIGH OPERATION COSTS

1. Thermostat set too high

2. Sediment or lime in tank

3. Water heater too small for job

4. Wrong piping connections

5. Leaking

faucets

6. Gas

leaks

7. Wasted hot water

8. Long runs of exposed piping

9. Hot water piping in exposed wall

1. Set temperature dial to lower setting

2. Drain/flush-provide water treatment if needed

3. Install adequate heater

4. Correct piping-dip tube must be in cold inlet

5. Repair

faucets

6. Check with utility-repair at once

7. Advise

customer

8. Insulate

piping

9. Insulate

piping

INSUFFICIENT HOT WATER 1. Thermostat set too low

2. Sediment or lime in tank

3. Water heater too small

4. Wrong piping connections

5. Leaking

faucets

6. Wasted hot water

7. Long runs of exposed piping

8. Hot water piping in outside wall

9. Low gas pressure

1. Turn temperature dial to desired setting

2. Drain/flush-provide water treatment if needed

3. Install adequate heater

4. Correct piping-dip tube must be in cold inlet

5 Repair

faucets

6. Advise

customer

7. Insulate

piping

8. Insulate

piping

9. Check with gas utility company

SLOW HOT WATER

RECOVERY

1. Insufficient secondary air

2. Water heater flue or vent system

blocked

3. Low gas pressure

4. Improper

calibration

5. Thermostat set too low

6. Water heater too small

7. Wrong piping connections

8. Wasted hot water

1. Provide ventilation to water heater. Check flue

way, flue baffle, and burner

2. Clean flue, locate source and correct

3. Check with gas utility company

4. Replace

thermostat

5. Turn temperature dial to desired setting

6. Install adequate heater

7. Correct piping-dip tube must be in cold inlet

8. Advise

customer

DRIP FROM RELIEF VALVE

1. Excessive water pressure

2. Heater

stacking

3. Closed water system

1. Use a pressure reducing valve and relief

valve

2. Lower the thermostat setting

3. See “Closed System/Thermal Expansion”

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