Chapter 5: troubleshooting – Klipsch DVD Audio/Video System CS-700 User Manual

Page 26

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Trying to find the solution to a problem with your equipment can be very
frustrating. The symptoms and solutions in this section will hopefully assist
you in finding the correct answers. If you have additional questions that this
manual cannot answer, please contact your nearest Klipsch dealer or call
1-800-KLIPSCH.

General problems

No power—make sure you use an outlet that is not controlled by a
wall switch.
No power—make sure you’ve plugged the unit into a working outlet or
the power strip is turned on.
Menu is displayed in a foreign language—check

Languages

in the

menu system to make sure the language that you want is selected.
Screen saver appears on TV—press any button to remove the screen
saver from the TV screen.
Disc tray doesn’t open—try unplugging the power cord and plugging
it back in. Press and hold

STOP for approximately 3 seconds to open

the tray.
Disc won’t eject—disc cannot be ejected when the player is reading
the disc. Wait a few seconds before ejecting the disc.

Video problems

Make sure the TV and Klipsch system are turned on.
Make sure the Klipsch system is in DVD mode (press

DISC on the

remote control).
Make sure the TV is tuned to the VIDEO INPUT Channel that matches
the input jack(s) you used to connect the TV to the Klipsch system (see
page 5).
Make sure the cables are attached securely (check your connections
on page 5). You must connect Klipsch output jacks to a set of the TV’s
input jacks.
Check the

P.SCAN switch on the back of the Klipsch system. Make

sure it is in the

OFF position unless you are certain your TV supports

progressive scan. The components must be connected via the Y, P

B

, P

R

jacks to use

P.SCAN. See page 12 for additional information.

Check the settings in the

Parental Control

menu.

HI DEF COMPONENT VIDEO INPUT Y, P

B

, P

R

must have a

corresponding HI DEF COMPONENT VIDEO OUTPUT.
Digital HDMI COMPONENT VIDEO INPUT must have a corresponding
Digital HDMI COMPONENT VIDEO OUTPUT.



ChAPTeR 5: TROuBLeShOOTING

Audio problems

Make sure the cables are attached correctly, and that you’ve connected
the appropriate cable to the appropriate jack (see page 28 for
information about different audio options).
Refer to your TV’s owner manual to find out the procedures to set
up your TV for a home theater system. With most TVs, you’ll need to
turn off the TV’s internal speakers via the TV menu or a switch on
the back of the TV. Additionally, you may need to change the Fixed or
Variable setting.
Check the settings in the Klipsch system’s

Setup

menu, specifically

the

TV Audio Connection

submenu. Make sure your selection

matches the Klipsch system

input

jack you used to connect the audio

originating from the TV or set-top box.

If there is noise when the TV is turned on, the speakers may be too
close to the audio system. See page 6 for more information.
Make sure the

MUTE button on the remote control has not been

activated.
Make sure the disc is not bad, damaged or dirty.
Check the speaker cable connections.
Check the options selected in the

Audio

menu.

Remote Control problems

Make sure you have selected the correct component button placing the
remote in that mode to operate the component.
Check batteries and replace them if they are weak.
Make sure batteries are inserted correctly with the polarities matching.
If you programmed your remote to operate a specific component, you
might need to re-program it.
Make sure there are no obstructions between the remote and the
component you’re trying to operate.

Playback problems

If the disc isn’t playing, make sure the type of disc matches those listed
in Chapter 3. If you’re trying to play a DVD, make sure it is inserted with
the label side up and it is coded for Region 1.
If the disc starts to play, but stops immediately, you might need to clean
the disc or check for condensation in the player. If condensation has
formed in the player, allow it to dry.
If the picture is distorted, fuzzy or jumps, try another disc as the disc
might be damaged.

Radio problems

If the incoming signal is weak, distorted, or noisy, you might need to
connect an outside FM antenna or change the direction of the antenna.

General Wireless problems

Make sure you have the wireless turned

ON in the

Wireless menu

(within the setup menu).
Make sure all KlipschCast components are set to the same home code
number.

If your wireless broadcast to other KlipschCast component (other than the
subwoofer) is interrupted for long periods of time or has static:

You may have moved the KlipschCast component beyond its extended
range. Try locating it closer to the CS-700 system.
Check to make sure you have the proper source selected.
The CS-700 system can only decode one digital multi channel signal at
a time. You cannot decode one digital signal for local viewing/listening
and a second for wireless transmission. Wireless transmission occurs
in two-channel mode therefore it is recommended that you change the
audio output of the source you wish to transmit to analog (R/L) stereo.
This will allow you to use the decoder in the CS-700 for the locally
viewed/heard source and wirelessly distribute the second signal to all
KlipschCast listeners.






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