Krell Industries 350Mcx - Manual (Page 25)

Krell Full Power Balanced X Series Power Amplifiers 21
If you believe there is a problem with your com-
ponent, please contact your dealer, distributor, or
the Krell factory to discuss the problem before
you return the component for repair. To expedite
service, you may wish to complete and e-mail
the Service Request Form in the Service Section
of our website at:
www.krellonline.com
To return this product to Krell, please follow
this procedure so that we may serve you
better:
1. Obtain a Return Authorization Number (R/A
number) and shipping address from the
Krell Service Department.
2. Insure and accept all liability for loss of or
damage to this product during shipment to
the Krell factory and prepay all shipping
charges. Please see the Warranty page in
this manual, concerning liability for shipping
damage and shipping charges.
This product may also be hand delivered if
arrangements with the Service Department
have been made in advance. Proof of purchase
may be required for warranty validation at the
time of hand delivery.
IMPORTANT
Use the original packaging to ensure safe tran-
sit of this product to the dealer, distributor, or
factory. Krell may, at its discretion, return this
product in new packaging and bill the owner for
such packaging if the product received by Krell
was boxed in non-standard packaging or if the
original packaging was so damaged that it was
unusable. If Krell determines that new packag-
ing is required, the owner will be notified before
this product is returned.
To purchase additional packaging, please con-
tact your authorized Krell dealer, distributor, or
the Krell Service Department.
To contact the Krell Service Department
TEL 203-799-9954
Monday-Friday
9:00 AM to 5:00 PM EST
FAX 203-799-9796
E-MAIL [email protected]
WEBSITE www.krellonline.com
Full Power Balanced X Series Amplifier
PRODUCT NAME
MODEL NUMBER SERIAL NUMBER
Return Authorization
Procedure