Solving general printing problems – Lexmark Z65n User Manual
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Solving general printing problems
When you have a printing problem, first make sure:
•
The power supply is plugged into the printer and a properly grounded electrical outlet.
•
Both the computer and the printer are on. If you are using your printer on a network,
make sure your computer is connected to the network, your Lexmark adapter is on,
and all indicator lights are on. For more information, refer to the adapter
documentation. If you are using your printer on a network, make sure the network link
lights are on. For more information, see
Network connection speed light
•
No printer lights are blinking. For help, see
Understanding error messages and
.
•
Your printer is connected with a USB cable or an Ethernet cable, not both at the same
time. If you are using an Ethernet cable, make sure it is an RJ-45 (Category 5) cable.
•
The printer cable is securely attached on both ends.
–
If you are using a USB cable, make sure it is attached to both the printer and to
your computer or your Lexmark adapter.
–
If you are using an Ethernet cable with a Lexmark Z65n, make sure it is attached to
both the printer and to your network.
•
The printer software is installed correctly: