Lucent Technologies GuestWorks and DEFINITY Enterprise Communications Server 108596560 - Manual (Page 64)

GuestWorks and DEFINITY ECS Release 8
Hospitality Operations
555-230-723
Issue 6
December 1999
Hospitality Operations
60 Voice Messaging Operations
5. Enter the message retrieval number.
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You hear a ringback tone.
■
The display shows the number you are calling.
6. After the voice messaging system answers, press the * button followed by
the extension number for the guest.
■
A message confirms that this is a “previous” guest.
7. Enter either the guest’s password or the attendant password.
8. At this point, you can transfer the call to the guests so they can retrieve
their messages. Press either the RELEASE button from the attendant console
or the TRANSFER button from a backup telephone.
■
The guests are connected to the voice messaging system and can
now retrieve their messages by following the voice messaging
prompts.