Listen Technologies UNIVERSAL ANTENNA KIT LA-122 - Manual (Page 20)

16
Information
LA-122 Troubleshooting
Troubleshooting
I’m not hearing anything in my receiver.
Make sure the receiver’s batteries aren’t dead, that it is turned on, set to the right channel, and
the volume has been turned up.
Make sure your transmitter or stationary receiver has been powered up and set to the right
channel, and the desired audio has been applied.
Make sure the coaxial cable has been tightly attached to both the antenna and the transmitter/
stationary receiver.
Make sure you have used 50 ohm coaxial cable.
Make sure the antenna element(s) has been securely attached to the Antenna Module.
I’m getting a signal, but it isn’t very strong.
Make sure you are using the correct antenna element(s) for your operating band (72 MHz or
216 MHz). Antennas for 72 MHz are longer than those used for 216 MHz.
If you are using a dipole antenna, make sure both elements are securely attached to the Antenna
Module and that they have been fully extended in opposite directions.
If you are using a monopole antenna, make sure it has been grounded with either the grounding
plate/grounding base or a flexible antenna attached to the grounding post on the Antenna
Module.
Make sure the active element of the antenna is directed toward the area where the receivers are
being used and that the ground side is directed AWAY from the receive area.
Make sure the antenna has been placed in an area free of metal obstructions.
Check the operating power of your transmitter - there are three settings, ¼, ½ and full power.
Increase the power if it’s low.
My signal is strong but it is distorted.
Make sure your transmitter or stationary receiver is on the same channel as the receivers.
Make sure you are not too close to the antenna.
Lower the level of the audio signal being fed into the transmitter.
If you are still having problems after checking the above items, call Listen for help. We are available from
8am to 5pm Mountain time, Monday through Friday, at 800.330.0891 or 801.233.8992, or you can e-mail us
at [email protected]. Our full contact information is available on page 1 of this manual.