Troubleshooting, Tro ub les ho otin g – LG BLUETOOTH QDID B013918 KP199 User Manual

Page 192

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Tro

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Troubleshooting

Problem

Possible Solution

You have entered a number but it

was not dialled

Be sure that you have pressed

S.

Be sure that you have accessed the right network

service. Be sure that you have not set an outgoing call

barring option.

Be sure that you have entered the area code.

Your correspondent cannot reach

you

Be sure that your phone is switched on. Press

S

for more than one second. Be sure that you are

accessing the network service. Be sure that you have

not set an incoming call barring option.

Your correspondent cannot hear

you speaking

Be sure that you have switched off the loudspeaker.

Be sure that you are holding the phone close enough

to your mouth. The microphone is located at the

bottom of the phone.

The audio quality of the call is poor

Check the signal strength indicator on the display

. The number of bars indicates the signal strength.

If you are in a building try to move closer to window

side.

No number is dialled when you

recall a Contacts entry

Use the Contacts/Search feature to ensure the

number has been stored correctly. Resave the

number, if necessary.

Cannot use the Internet/WAP

Your subscription does not include data capability.

You will need to contact your service provider to apply

the service.

Cannot use MMS/picture messages

on your phone

Your subscription does not include data capability.

You will need to contact your service provider to apply

the service.

If the above guidelines do not help

you to solve the problem

Take note of the model number of your mobile phone

and a clear description of the problem. Contact your

phone dealer or LG Service Center for help.

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