If you need service, Pr oblem solver – LivinBox Storage Products Co. 24 User Manual

Page 27

Advertising
background image

27

Pr
oblem Solver

PROBLEM

POSSIBLE CAUSE

MOISTURE FORMS ON

• Not unusual during periods of high humidity. To help prevent rust, wipe surface dry

CABINET SURFACE

and make sure the power saver switch is not set at the POWER SAVER setting.

BETWEEN THE DOORS

• Move the power saver switch to the moisture setting.

MOISTURE COLLECTS

• Too frequent or too long door openings.

INSIDE

• In humid weather, air carries moisture into refrigerator when doors are opened.

REFRIGERATOR HAS ODOR

• Foods with strong odors should be tightly covered.
• Check for spoiled food.
• Interior needs cleaning. Refer to Care and Cleaning section.
• Defrost water drainage system needs cleaning.
• Keep open box of baking soda in refrigerator; replace every three months.

HOT AIR FROM BOTTOM

• Normal air flow cooling motor. In the refrigeration process, it is normal that heat

OF REFRIGERATOR

be expelled in the area under the refrigerator. Some floor coverings will discolor
at these normal and safe operating temperatures. Your floor covering supplier
should be consulted if you object to this discoloration.

FOOD FREEZING IN

• Move the food away from the air vent (near the controls).

THE REFRIGERATOR

• Turn down the fresh food control.

ORANGE GLOW IN

• An orange glow is sometimes seen in the freezer when the defrost heater is on.

THE FREEZER

This is normal.

DOOR DOES NOT

• Front rollers or legs need adjusting. See Rollers section.

CLOSE BY ITSELF

IF YOU NEED SERVICE

To obtain service, see the Consumer
Services page.

We’re proud of our service and want you to
be pleased. If for some reason you are not
happy with the service you receive, here are
three steps to follow for further help.

For Customers in the United States:

FIRST, contact the people who serviced your
appliance. Explain why you are not pleased.
In most cases this will solve the problem.

NEXT, if you are still not pleased, write
all the details—including your phone
number—to:

Manager, Consumer Relations
GE Appliances
Appliance Park
Louisville, KY 40225

FINALLY, if your problem is still not
resolved, write:

Major Appliance Consumer Action Program
20 North Wacker Drive
Chicago, IL 60606

For Customers in Canada:

FIRST, contact the people who serviced your
appliance. Explain why you are not pleased.
In most cases this will solve the problem.

NEXT, if you are still not pleased, write all the
details—including your phone number—to:

Manager, Consumer Relations
2645 Skymark Ave.,
Mississauga, Ontario
Canada L4W 4H2

Advertising
This manual is related to the following products:

18, 25, 19, 22, 21