Lexmark PRO700 - Manual (Page 23)

Cannot delete documents from the print queue
If you have jobs stuck in the print queue and cannot delete them to get other jobs to print, then the
computer and printer may not be communicating.
R ESTART THE COMPUTER AND TRY AGAIN
Cannot print through USB
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the
following:
C HECK THE USB CONNECTION
1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.
2 Firmly plug the square end of the USB cable into the back of the printer.
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with a USB symbol.
M AKE SURE THE USB PORT IS ENABLED IN W INDOWS
1 Click , or click Start and then click Run.
2 In the Start Search or Run box, type devmgmt.msc .
3 Press Enter, or click OK.
The Device Manager opens.
4 Click the plus sign (+) beside Universal Serial Bus controllers.
If USB Host Controller and USB Root Hub are listed, then the USB port is enabled.
For more information, see the computer documentation.
R EMOVE AND REINSTALL THE PRINTER SOFTWARE
Network troubleshooting
If you are having trouble setting up your printer on a network, print a network setup page, and then see
the complete network troubleshooting information in the Network Getting Started Guide or the
comprehensive User's Guide available on the installation software CD.
Printing a network setup page
A network setup page lists the configuration settings of the printer, including the IP address and MAC
address of the printer.
1 Load plain paper.
2 From the printer control panel, press .
3 Press the arrow buttons to scroll to Network Setup , and then press .
4 Press to select Print Setup Page .
The network setup page prints.
Notices
Edition notice
November 2010
The following paragraph does not apply to any country where such provisions are inconsistent with
local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY
OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of
express or implied warranties in certain transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically
made to the information herein; these changes will be incorporated in later editions. Improvements or
changes in the products or the programs described may be made at any time.
References in this publication to products, programs, or services do not imply that the manufacturer
intends to make these available in all countries in which it operates. Any reference to a product, program,
or service is not intended to state or imply that only that product, program, or service may be used. Any
functionally equivalent product, program, or service that does not infringe any existing intellectual
property right may be used instead. Evaluation and verification of operation in conjunction with other
products, programs, or services, except those expressly designated by the manufacturer, are the user’s
responsibility.
For Lexmark technical support, visit support.lexmark.com.
For information on supplies and downloads, visit www.lexmark.com.
23