Appendix e: troubleshooting – Logitech Squeezebox Boom User Manual

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Squeezebox™ Boom User Guide

31

Appendix E: Troubleshooting

When setting up networking, my network does not

appear.

Squeezebox Boom fi nds all wireless networks in range and displays them by
their network name (also known as their SSID).

The fi rst step is to make sure that your network is operating correctly and
that you’re within range and free from potential sources of interference.
If you suspect that other networks are preventing devices from reliably
connecting to your network, you can try changing the channel upon which
your wireless router operates. For assistance with this and other router
confi guration options, see your router’s documentation or contact your
router’s vendor for support.

If your network’s name still does not appear, your wireless router might be
confi gured to not broadcast its SSID. If this is intentional (e.g., for security
purposes), you can enter your network’s SSID manually. Scroll to the bottom
of the list of available networks and select Enter another network… .

NOTE: SSIDs are case-sensitive. If you’ve named your network MyNetwork,
entering “mynetwork” or another variation into your Squeezebox Boom
will not work.

If your network name appears, but the Squeezebox

Boom can not connect

This can have a number of causes. Here are some things to try:

Confi rm that your wireless network is operating properly by trying

to connect with your network using another device, like a computer.
If no devices can connect, check your cable connections and verify
that your wireless router (and modem, if applicable) are responsive.
Cycling the power for the router and modem is often helpful. For
detailed troubleshooting, see your wireless router’s documentation,
or contact your router’s vendor for assistance.

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