Trouble shooting – Lenoxx Electronics PH-549 User Manual

Page 17

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Are all cords connected properly ? Are all 4 “AA”

batteries installed? Make sure they are installed ac-

cording to the polarity shown.

TROUBLE SHOOTING

15

PROBLEMS

CHECK

The Caller ID unit will not function until you have sub-

scribed the Caller ID service from your local telephone

company. Call your local telephone company to have

Call Waiting Caller ID service installed on your phone

line. Check your phone line connections. Also, fresh

batteries MUST be installed. Make sure all your phone

line connections are secure and corrected.

If it is a private call or a blocked call, the caller’s name

and/or phone number will not appear on the display.

(You will see time & date of call plus some dashes or the

words “ OUT OF AREA ”, “ UNAVAILABLE” or “ PRIVATE CALL”.)

Reset the contrast level of the LCD display.

Check if batteries are properly installed.

Check if you have received the first Caller ID record.

If you have received the first Caller ID record, your

batteries may be weak.

Is any plug disconnected from the modular phone

plug?

Is any jack improperly wired? Use another phone to

test the jack.

Make sure the Caller ID service is active.

Check if the phone is connected to a working wall jack.

Check if all line cord connections are correct and secure.

Reset the phone. Make sure the phone has hung up,

use a pointed object like a straightened paper clip and

stick it into the small hole on the bottom of the phone

(marked RESET) for 2 seconds. After that reset the

language and Area Code as shown in Page 7.

Check the TONE/PULSE switch setting.

You may only have PULSE service. Set the TONE/

PULSE switch to PULSE position.

RINGER switch may be set to OFF?

Slide the switch to ON position.

Make sure the handset cords connected properly. Or,

replace the COILED HANDSET CORD. Any phone store

has these cords in different lengths. After some time the

cord may have become overstretched or damaged.
Check if shows in the display. Since the REDIAL

button has combined function (pause function), the phone

may have been paused. Just press the HOOK switch.

No batteries are installed or batteries are weak or

installed up-side-down.

No dial tone

Phone does not work

Phone does not ring

Cannot dial

Display showing erroneous

figures OR

No dial tone or low dial tone OR

Can not dial out

Cannot store numbers into

memory

Caller ID does not work

The Caller ID display gets dim

Or is blank

The Caller ID display does not

show the caller’s information

Static noise on line or cannot hear

calling party or calling party cannot

hear you

REDIAL does not work

Feedback or squealing when

using SPEAKERPHONE

Volume is too high. Reduce the SPEAKERPHONE

VOLUME control setting.

NOTE: This phone will also work on regular (not Call Waiting) Caller ID service or if you don’t

like Caller ID service, you may use this as a regular telephone.

PH-549042100RTTv.2 E

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