Reporting safety defects – Lincoln Mountaineer 1997 User Manual

Page 192

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If you believe that your vehicle has
a defect which could cause a
crash, or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
Ford Motor Company.

If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that a
safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved in
individual problems between you,
your dealer, or Ford Motor
Company.

To contact NHTSA, you may either
call the Auto Safety Hotline
toll-free at 1–800–424–9393 (or
366–0123 in the Washington, D.C.
area) or write to:

NHTSA

U.S. Department of Transportation

400 Seventh Street

Washington, D.C. 20590

You can also obtain other
information about motor vehicle
safety from the Hotline.

Reporting safety defects

192

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