Incorrect language appears on the display, Printhead errors, Software did not install – Lexmark Platinum Pro900 User Manual

Page 22

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Incorrect language appears on the display

If the "Before you troubleshoot" checklist does not solve the problem, then try the following:

C

HANGE

THE

LANGUAGE

USING

THE

PRINTER

MENUS

1

From the home screen, navigate to Use Factory Defaults:

> Use Factory Defaults

2

Touch Yes.

The printer resets and starts the initial printer setup.

3

Complete the initial printer setup.

Printhead errors

If the "Before you troubleshoot" checklist does not solve the problem, then try the following:

R

EMOVE

AND

REINSERT

THE

PRINTHEAD

1

Open the printer and lift the latch.

2

2

2

Remove the printhead.

Warning—Potential Damage: Do not touch the printhead nozzles.

3

Wipe the printhead contacts using a clean, lint-free cloth.

4

Reinsert the printhead, and then close the latch until it clicks.

5

Close the printer.

Note: If removing and reinserting the printhead does not resolve the error, then contact technical support.

Software did not install

If you encountered problems while installing, or if your printer does not appear in the list in the Printers
folder or as a printer option when sending a print job, then try removing and reinstalling the software.

Before you reinstall the software, do the following:

M

AKE

SURE

THAT

YOUR

COMPUTER

MEETS

THE

MINIMUM

SYSTEM

REQUIREMENTS

LISTED

ON

THE

PRINTER

BOX

T

EMPORARILY

DISABLE

SECURITY

PROGRAMS

IN

W

INDOWS

BEFORE

INSTALLING

THE

SOFTWARE

22

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