Printer does not print or respond, Jams and misfeeds troubleshooting, Paper jam in the printer – Lexmark 840 Series User Manual

Page 35: Paper jam in the paper support, Paper or specialty media misfeeds

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c

Select your printer family.

d

Select your printer model.

e

Select your operating system.

f

Select the file you want to download, and follow the directions on the computer screen.

Printer does not print or respond

See “Page does not print” on page 30.

Jams and misfeeds troubleshooting

Paper jam in the printer

1

Press

to turn off the printer.

2

Firmly grasp the paper, and gently pull it out.

3

Press

to turn the printer back on.

Paper jam in the paper support

1

Press

to turn off the printer.

2

Firmly grasp the paper, and gently pull it out.

3

Press

to turn the printer back on.

Paper or specialty media misfeeds

If paper or specialty media misfeeds or skews, or multiple sheets feed or stick together, try the following solutions.

Solution 1

Load a smaller amount of paper into the printer.

See “Loading various paper types” on page 16 for information about:

Maximum loading amounts per paper type

Specific loading instructions for supported paper and specialty media

Solution 2

Load paper with the print side facing you.

Solution 3

Use only new, unwrinkled paper.

Troubleshooting

35

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