Pioneer Internal DVD Drive dvd-114 User Manual
Pioneer Computer Accessories
Document # 222905
DVD-114 – Microsoft Encarta 2000 Conflict
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Pioneer New Media Technologies, Inc., Engineering Support
There is a conflict between the Pioneer DVD-114 drive (firmware versions prior to 1.24) and the Encarta 2000
DVD disc from Microsoft. When installing Encarta Reference Suite 2000 from the disc, the following error
Invalid page fault in module Setup.exe
When launching Encarta World Atlas 2000 from the disc, the following error message appears:
World Atlas has encountered an unknown error
To correct the situation, download the current firmware version for the DVD114 DVD-ROM drive posted on the
Pioneer New Media website.
An additional cause for these error messages is the installation of EZ CD Creator software from Adaptec or
having a CD-ROM installed in your computer. Refer to the Microsoft or Adaptec websites for assistance.
For additional information, refer to the following Microsoft webpage: