Exclusions, Warranty exclusive, Service agreements – Polycom SOUNDPOINT IP 600 SIP 1.6.X User Manual

Page 26: Exclusions warranty exclusive service agreements

Advertising
background image

23

are replaced will become the property of
Polycom. Replacement products or parts
may be new or reconditioned. Polycom
warrants any replaced or repaired product
or part for ninety (90) days from shipment,
or the remainder of the initial warranty
period, whichever is longer.

Products returned to Polycom must be
sent prepaid and packaged appropriately
for safe shipment, and it is recommended

that they be insured or sent by a method
that provides for tracking of the package.
Responsibility for loss or damage does not
transfer to Polycom until the returned item
is received by Polycom. The repaired or
replaced item will be shipped to the Cus-
tomer, at Polycom’s expense, not later than
thirty (30) days after Polycom receives the
defective product, and Polycom will retain
risk of loss or damage until the item is
delivered to the Customer.

Polycom will not be liable under this
limited warranty if its testing and exami-
nation disclose that the alleged defect or
malfunction in the product does not exist
or results from:

• Failure to follow Polycom’s instal-

lation, operation, or maintenance
instructions.

• Unauthorized product modification or

alteration.

• Unauthorized use of common carrier

communication services accessed
through the product.

• Abuse, misuse, negligent acts or omis-

sions of Customer and persons under
Customer’s control; or

• Acts of third parties, acts of God, ac-

cident, fire, lightening, power surges or
outages, or other hazards.

IF A POLYCOM PRODUCT DOES NOT
OPERATE AS WARRANTED ABOVE,
CUSTOMER’S SOLE REMEDY FOR
BREACH OF THAT WARRANTY
SHALL BE REPAIR, REPLACEMENT,
OR REFUND OF THE PURCHASE
PRICE PAID, AT POLYCOM’S OPTION.
TO THE FULL EXTENT ALLOWED BY
LAW, THE FOREGOING WARRANTIES
AND REMEDIES ARE EXCLUSIVE
AND ARE IN LIEU OF ALL OTHER
WARRANTIES, TERMS, OR CON-
DITIONS, EXPRESS OR IMPLIED,
EITHER IN FACT OR BY OPERATION
OF LAW, STATUTORY OR OTHER-

WISE, INCLUDING WARRANTIES,
TERMS, OR CONDITIONS OF MER-
CHANTABILITY, FITNESS FOR A PAR-
TICULAR PURPOSE, SATISFACTORY
QUALITY, CORRESPONDENCE WITH
DESCRIPTION, AND NON-INFRINGE-
MENT, ALL OF WHICH ARE EX-
PRESSLY DISCLAIMED. POLYCOM
NEITHER ASSUMES NOR AUTHORIZ-
ES ANY OTHER PERSON TO ASSUME
FOR IT ANY OTHER LIABILITY IN
CONNECTION WITH THE SALE,
INSTALLATION, MAINTENANCE OR
USE OF ITS PRODUCTS.

Exclusions

Warranty Exclusive

Service Agreements

Please contact your Polycom Authorized
Reseller for information about service

agreements applicable to your product.

Advertising