Panasonic KX-FP205AL User Manual

Page 48

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9. Help

48

9.3.3 Fax – sending

9.3.4 Fax – receiving

The display exits the Caller ID
list while viewing caller
information.

L

Do not pause for over 3 minutes while viewing.

Problem

Cause & Solution

I cannot send documents.

L

The telephone line cord is connected to the [EXT] jack on the unit. Connect
to the [LINE] jack (page 14) (KX-FP205 only).

L

The other party’s fax machine is busy or has run out of recording paper. Try
again.

L

The other party’s machine is not a fax machine. Check with the other party.

L

The other party’s fax machine failed to answer the fax automatically. Send
the fax manually (page 22).

L

The memory is full of received documents and the quick scan (feature #34
on page 41) is ON. Turn this feature OFF, and send the fax again.

I cannot send a fax overseas.

L

Use the overseas transmission mode (feature #23 on page 40).

L

Add two pauses at the end of the telephone number or dial manually.

The other party complains
that letters on their received
document are distorted or not
clear.

L

If your line has special telephone services such as call waiting, the service
may have been activated during fax transmission. Connect the unit to a line
that does not have these services.

L

An extension telephone on the same line is occupying the line. Hang up the
extension telephone and try again.

L

Try copying the document with this unit. If the copied image is clear, there
may be something wrong with the other party’s machine.

L

Adjust the scan contrast using feature #58 (page 42).

The other party complains
that black lines, white lines or
smudges appear on their
received document.

L

The scanner glass or rollers are dirty with correction fluid, etc. Clean them
(page 54). Please do not insert a document before correction fluid has dried
completely.

Documents frequently
misfeed.

L

Clean the document feeder rollers, recording paper feeder and rubber flap
(page 54).

Problem

Cause & Solution

I cannot receive documents.

L

The telephone line cord is connected to the [EXT] jack on the unit. Connect
to the [LINE] jack (page 14) (KX-FP205 only).

L

The ink film is empty. Replace the ink film with a new one (page 10).

I cannot receive documents
automatically.

L

The receiving mode is set to TEL mode.
Change the receiving mode:

KX-FP205: FAX ONLY mode (page 26)

KX-FP215: TAM/FAX mode (page 27) or FAX ONLY mode (page 26)

L

The time taken to answer the call is too long. Decrease the number of rings
in feature #06 (page 38).

L

The greeting message is too long. Record a shorter message (page 34).

L

Make sure that the Distinctive Ring of feature #31 is set properly (page 31).
If you do not subscribe to the Distinctive Ring service offered by your local
telephone company, this feature should be OFF.

Problem

Cause & Solution

FP205-215AL-PFQX2516ZA-en.book Page 48 Thursday, July 13, 2006 9:31 AM

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