Reference, Frequently asked questions, Troubleshooting guide – Panasonic DMP-BD10A User Manual

Page 24

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RQT8997

Frequently asked questions

Refer to the following items if you have any doubts about unit operations.

Setup

Page

Disc

Troubleshooting guide

Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the solutions indicated in the

chart do not solve the problem, refer to “Customer Services Directory” on page 30 if you reside in the U.S.A., or refer to “Product information” on

page 28 if you reside in Canada.

The following do not indicate a problem with this unit:
≥Regular disc rotating sounds.

≥Image disturbance during search.

To reset this unit

Page

Power

What do I need to play multi channel

surround sound?

≥Connect to...

–an amplifier/receiver compatible with HDMI.

–an amplifier/receiver with 7.1ch/5.1ch AUDIO IN.

–an amplifier/receiver with a built-in (Dolby Digital or DTS) decoder.

9, 10

Are headphones and speakers

directly connected to the unit?

≥You cannot directly connect them to the unit. Connect through the amplifier/receiver,

etc.

9, 10

Is my television progressive output

compatible?

≥All Panasonic televisions that have 480p input terminals are compatible. Consult the

manufacturer if you have another brand of television.

My television has S VIDEO IN

terminal, COMPONENT VIDEO IN

terminals and HDMI IN terminal.

Which should I connect with?

≥The different levels of picture quality input are listed below in order from highest to

lowest.

HDMI IN )COMPONENT VIDEO IN )S VIDEO IN )VIDEO IN. However, it will take

longer for the picture output to start up when this unit is connected with the HDMI IN

terminal.

Can I play BD-Video, DVD-Video,

DVD-Audio and Video CDs bought

in another country?

≥You can play them if the video standard is NTSC, however, you cannot play:

–BD-Video discs that do not include region “A”.
–DVD-Video discs that do not include region “1” or “ALL”.
Refer to the disc’s jacket for more information.

Cover
Cover

Can BD-Video/DVD-Video that does

not have a region code/number be

played?

≥The region management information for BD-Video/DVD-Video indicates that the disc

conforms to industry standards. You cannot play discs that do not conform to industry

standards or do not have a region code or number.

Please tell me about disc

compatibility with this unit.

≥This unit plays BD-Video, DVD-Video, DVD-Audio, Video CD, CD, DVD-RAM (DVD

Video Recording format/AVCHD format/JPEG), DVD-R/RW (DVD-Video format, DVD

Video Recording format and AVCHD format), DVD-R DL (DVD-Video format, DVD

Video Recording format and AVCHD format), +R, +RW and +R DL.

≥This unit also plays CD-R/CD-RW discs which have been recorded in one of the

following standards: CD-DA, Video CD, MP3 and still pictures (JPEG). Close the

session after recording.

≥You cannot write to a disc with this unit.

4

4

To return to the factory preset
(No setting)

≥Reset the unit as follows:

1 Press [Í/I POWER] on the unit to turn off the unit.

2 Press and hold [5/9], [< OPEN/CLOSE] and [∫] on the unit at the same time until

“HELLO” appears on the display.

3 Wait until “TEST” appears next.

4 Press [Í/I POWER] on the unit to turn off the unit.

5 Disconnect the AC power supply cord.Wait one minute, then reconnect it.

To return all settings other than
the ratings level to the factory
preset

≥Select “Yes” in “Restore Default Settings” in the Setup menu.

This returns all values in the Setup menus and On-screen menu, except for the ratings level,

to the default settings.

21

To restore the unit if it freezes
due to one of the safety
devices being activated

≥Press and hold [Í/I POWER] on the main unit for 10 seconds. (The settings remain

unchanged.)

No power.

≥Insert the AC power supply cord securely into a known active AC outlet.

8, 9

The unit switches to standby
mode.

≥This is a power saving feature. It can be changed if desired using “Off Timer” in the Setup menu.

≥One of the unit’s safety devices is activated. Press [Í/I POWER] on the main unit to turn the

unit on.

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Reference

11 Frequently asked questions / Troubleshooting guide

DMP-BD10PP_Book1.book Page 24 Friday, April 6, 2007 7:06 PM

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