Philips GC7220 - Manual (Page 12)

Environment
Do not throw away the appliance with the normal household waste at the end of its life, but
hand it in at an official collection point for recycling. By doing this, you help to preserve the
environment (Fig. 26).
Guarantee & service
If you need information or if you have a problem, please visit the Philips website at www.philips.com
or contact the Philips Customer Care Centre in your country (you find its phone number in the
worldwide guarantee leaflet).
If there is no Customer Care Centre in your country, go to your local Philips dealer or contact the
Service Department of Philips Domestic Appliances and Personal Care BV.
Frequently asked questions
This chapter lists the questions most frequently asked about the appliance. If you cannot find the
answer to your question, contact the Customer Care Centre in your country.
General:
Question Answer
Why does smoke
come out of the
appliance after I have
switched it on for the
first time?
This is normal. Some parts of the iron have been greased lightly in the
factory. This phenomenon ceases after a short while.
Why do dirt particles
come out of the
soleplate of the new
iron?
This is normal with a new iron. These particles are harmless and stop
coming out of the soleplate when you have used the iron a few times.
Why do dirt particles
come out of the iron
during ironing?
Impurities or chemicals present in the water may have deposited in the
steam tank and/or on the soleplate. Clean the soleplate and rinse the
steam tank (see chapter ‘Cleaning and maintenance’).
Why do droplets of
water escape from the
soleplate?
The temperature dial may be set to a temperature that is too low for
steam ironing. Select an ironing temperature that is suitable for steam
ironing (temperature settings 2 to MAX).
You may have used the steam boost function when you started ironing.
First steam iron for a while before you use the steam boost function. It
is normal that some water droplets come out of the iron occasionally.
You may have placed the steam tank on an unstable and/or uneven
surface. Place the steam tank on a stable and even surface.
When you start to steam iron, the hose is cold. Steam condenses in the
hose, which causes droplets of water to escape from the soleplate. This
is normal. Hold the iron over an old cloth and press the steam activator.
The cloth absorbs the droplets. After a few seconds the steam
production normalises.
Why does the
soleplate become
dirty?
Impurities or chemicals present in water may have deposited on the
soleplate. Clean the soleplate with a damp cloth.
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