Warranty (u.s.a.), Customer services directory (u.s.a.), Panasonic/technics audio products limited warranty – Panasonic SA-HE75 EN User Manual

Page 19

Advertising
background image

19

RQT6847

Warranty (U.S.A.)

Panasonic Consumer Electronics Company,
Division of Matsushita Electric Corporation of America
One Panasonic Way Secaucus, New Jersey 07094

Panasonic Sales Company, Division of Matsushita Electric
of Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park, Carolina, Puerto Rico 00985

Panasonic/Technics Audio Products

Limited Warranty

Limited Warranty Coverage
If your product does not work properly because of a defect in materials or
workmanship, Panasonic Consumer Electronics Company or Panasonic Sales
Company (collectively referred to as “the warrantor”) will, for the length of the period
indicated on the chart below, which starts with the date of original purchase
(“warranty period”), at its option either (a) repair your product with new or refurbished
parts, or (b) replace it with a new or a refurbished product. The decision to repair or
replace will be made by the warrantor.

During the “Labor” warranty period there will be no charge for labor. During the
“Parts” warranty period, there will be no charge for parts. You must carry-in or mail-in
your product during the warranty period. If non-rechargeable batteries are included,
they are not warranted. This warranty only applies to products purchased and
serviced in the United States or Puerto Rico. This warranty is extended only to the
original purchaser of a new product which was not sold “as is”. A purchase receipt or
other proof of the original purchase date is required for warranty service.

Carry-In or Mail-In Service
For Carry-In or Mail-In Service in the United States call 1-800-211-PANA (1-800-211-
7262) or visit Panasonic web site: http://www.panasonic.com
For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax
(787)-768-2910.

Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship,
and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty
ALSO DOES NOT COVER damages which occurred in shipment, or failures which
are caused by products not supplied by the warrantor, or failures which result from
accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty
installation, set-up adjustments, misadjustment of consumer controls, improper
maintenance, power line surge, lightning damage, modification, or commercial use
(such as in a hotel, office, restaurant, or other business), rental use of the product,
service by anyone other than a Factory Servicenter or other Authorized Servicer, or
damage that is attributable to acts of God.

THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER
“LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF
THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY.
(As
examples, this excludes damages for lost time, travel to and from the servicer, loss of
media or images, data or other memory content. The items listed are not exclusive,
but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES,
INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE
PERIOD OF THE LIMITED WARRANTY.

Some states do not allow the exclusion or limitation of incidental or consequential
damages, or limitations on how long an implied warranty lasts, so the exclusions may not
apply to you.
This warranty gives you specific legal rights and you may also have others rights
which vary from state to state. If a problem with this product develops during or after
the warranty period, you may contact your dealer or Servicenter. If the problem is not
handled to your satisfaction, then write to the warrantor’s Consumer Affairs
Department at the addresses listed for the warrantor.

PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED
WARRANTY ARE YOUR RESPONSIBILITY.

Product or Part Name

Audio Products (except items listed below)

All Audio Racks (cabinets)

Technics Stand Alone Speakers, Subwoofer
Speakers

USB Reader-Writer, Personal Computer
Card Adapters
(in exchange for defective item)

Accessories: Headphones, Cartridges,
Microphones, Adapters

Rechargeable Batteries (in exchange for
defective item)

SD Memory Cards, Rechargeable Battery
Packs (in exchange for defective item)

Parts

One (1) year

Thirty (30) days

Three (3) years

One (1) year

Ninety (90) days

Ten (10) days

Ninety (90) days

One (1) year

Not Applicable

Three (3) years

Not Applicable

Ninety (90) days

Not Applicable

Not Applicable

Labor

Customer Services Directory (U.S.A.)

1-800-332-5368 (Customer Orders Only)
For hearing or speech impaired TTY users, TTY: 1-866-605-1277
Panasonic Services Company 20421 84th Avenue South, Kent, WA 98032
(6 am to 5 pm Monday–Friday; 6 am to 10:30 am Saturday; PST)
(Visa, MasterCard, Discover Card, American Express, Check)

For Product Information, Operating Assistance, Literature Request, Dealer Locations, and
all Customer Service inquiries please contact:
1-800-211-PANA (7262), Monday–Friday 9 am–9 pm; Saturday–Sunday 9 am–7 pm, EST.
or send e-mail:
[email protected]
For hearing or speech impaired TTY users, TTY: 1-877-833-8855

Service in Puerto Rico

Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company/Factory Servicenter:

Ave. 65 de Infanteria, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985

Phone (787) 750-4300 Fax (787) 768-2910

Web Site: http://www.panasonic.com
You can purchase parts, accessories or
locate your nearest servicenter by visiting
our Web Site.

Accessory Purchases:

Reference

Advertising