Pioneer CDJ-800MK2 - Manual (Page 36)

Troubleshooting
36
En <DRB1402>
Troubleshooting
Incorrect operations can be mistaken as malfunctions. If you believe the unit is not operating correctly, consult the chart below. Sometimes incorrect
operation may be due to a malfunction in another component. If the problem is not fixed, check the other components used with the player. If the
problem still persists, contact your nearest Pioneer authorized service center or dealer for service.
Symptom
Disc doesn’t eject even when
EJECT button (
0) is pressed.
Play doesn’t commence even when
the disc is inserted.
Playback immediately stops when
started.
MP3 can’t be played.
Can’t search for MP3 tracks.
No sound is audible.
Sound is distorted, noise is output.
With certain discs, loud noise is
produced or play stops.
When the auto cue function is set
ON, track search is not finished.
Back cue function cannot be carried
out even though the CUE button is
pressed in playback mode.
Pressing the LOOP OUT button
does not start loop play.
The jog dial does not operate as
desired.
The picture of the TV screen is
fluctuated or FM broadcast is
interfered with noise.
The disc is not rotating when power
is ON.
Probable Diagnosis
¶ Power plug is disconnected from outlet.
¶ The auto cue function is set to on.
¶ Disc is loaded upside down.
¶ Smudges on the disc, etc.
¶ Format is wrong.
¶ You attempted to search (fast forward/reverse) for
files in a different folder.
¶ Output cables are connected incorrectly or are
loose.
¶ Incorrect operation of audio mixer.
¶ Pin plugs and/or terminals are dirty.
¶ Player is in pause mode.
¶ Output cables are connected incorrectly or are
loose.
¶ Pin plugs and/or terminals are dirty.
¶ Interference is being picked up from a TV set.
¶ Disc has a bad scratch or warp.
¶ Disc is extremely dirty.
¶ If the sound muted portion between selections is
long, searching time will be long.
¶ If the point cannot be found within ten seconds,
the cue point is set at the track’s beginning.
¶ The cue point is not set yet.
¶ In the case of MP3, back cue cannot be per-
formed if no cue point is located within the
currently playing folder.
¶ No cue points (or loop-in points) have been set.
¶ In the case of MP3, loop cannot be performed if
no loop-in point is located within the currently
playing track.
¶ Incorrect JOG MODE (VINYL/CDJ) is set.
¶ Interference is being picked up from the CD
player.
¶ The disc rotation stops automatically if no
operation has been performed for 100 minutes or
more in pause mode.
¶ After the disc’s final track finishes playing, if the
[END] display continues for 100 minutes without
any further operation input, disc rotation will
automatically stop.
Remedy
¶ Connect plug to wall outlet.
¶ Hold down the TIME MODE/AUTO CUE
button for 1 second or longer to turn off the
auto cue function.
¶ Load the disc correctly with the label side up.
¶ Clean the smudges from the disc.
¶ See section “Playing MP3 files” on page 10.
¶ MP3 searches can be performed only within
the same folder.
¶ Recheck connections.
¶ Check the settings of the audio mixer
switches and sound volume controls.
¶ Clean away dirt.
¶ Press the PLAY/PAUSE button (6).
¶ Connect to audio mixer's LINE INPUT
terminals. (Do not connect to MIC terminals.)
¶ Clean away dirt.
¶ Switch OFF TV set, move player away from TV
set.
¶ Replace disc.
¶ Clean disc.
¶ Press TIME MODE/AUTO CUE button for
more than 1 second to set the auto cue
function OFF.
¶ Set the cue point. (See page 25.)
¶ Set a cue point (or a loop-in point).
¶ Press the JOG MODE VINYL button to set
the desired JOG MODE (VINYL or CDJ).
¶ Turn off POWER switch of the player, or move
the player away from the TV or tuner.
¶ Playback can be started by pressing the PLAY/
PAUSE button ( 6). Press the EJECT button
( 0) to eject the disc.
¶ This component may fail to operate properly due to influence of static electricity or other external influences. In this case, try turning
off the POWER switch, and turn on the power again only when the disc has fully stopped rotating.
¶ This unit cannot play partially recorded CD-R or CD-RW discs that have not been finalized.
¶ This unit plays only standard 12 cm discs and 8 cm discs mounted in proper disc adapters; it cannot play irregularly shaped discs
(damage or malfunctions may occur).
¶ BPM values measured with this unit may differ from published values found on CD labels, or those measured on Pioneer DJ mixers.
This is a result of differences in BPM measuring methods, and is not a malfunction.
¶ When playing CD-R/RW discs, some degradation in performance may be experienced depending on the recording quality of the
individual disc.