Port-A-Cool PAC2K163SHD - Manual (Page 20)

21 2007 PORT-A-COOL® Unit Electric Models 20 2007 PORT-A-COOL® Unit Electric Models
FREQuEnTLY ASKED QuESTIOnS
Q. IS THERE ANY ASSEMBLY REQUIRED?
A: No. Port-A-Cool® units are ready to use right out of the box.
Q. HOW DO I PREPARE MY PORT-A-COOL® UNIT FOR STORAGE?
A: Simply drain the unit, dry out the pads and place the unit, preferably covered, in a dry place for
the winter season. For more details, please call our Tech Support Hotline at 1-888-COOL-AID.
Q. I JUST HOOKED UP MY PORT-A-COOL® UNIT FOR THE FIRST TIME AND THERE’S AN
UNPLEASANT ODOR! WHAT’S WRONG?
A: A new unit will go through a break-in period during which it may emit some odor. The pads,
located in the back of your Port-A-Cool® unit, have never been wet. The resin in the pads will emit
an odor the first time you wet them that lasts approximately one to three weeks. Keep the unit in
an open area until the odor goes away or put a capful of laundry softener directly in the tank in the
bottom of your unit. After approximately two weeks of operation, the odor should disappear. If the
unit is not a new unit, algae or bacteria growth in the unit from improper maintenance will cause
odors. Please refer to your Owner’s Manual for proper cleaning and maintenance.
Q. MY PORT-A-COOL® UNIT ISN’T PUTTING OUT ANY COOL AIR.
A: First, check the back of your unit to see if the pads are damp. Adjust the water flow. For the
evaporation process to occur, the pads must be damp before you turn on the fan. Second, make
sure there is water in the tank. It should be allowed to fill before you turn the pump on. Thirdly,
make sure the water source and electricity source are connected and working. Fourth, if none of
these options fix the problem, call our Tech Support Hotline at 1-888-COOL-AID for additional
assistance.
Q. WHAT IS THE BEST ENVIRONMENT FOR THE PORT-A-COOL® UNIT TO PRODUCE THE MOST
COOL AIR?
A: For optimum performance, the temperature should be 85 degrees F or higher and the relative
humidity should be below 75%. However, Port-A-Cool® units will reduce the temperature in
almost any environment, making it more pleasant.
Q. WHAT IS THE DIFFERENCE BETWEEN EVAPORATIVE COOLING AND MISTING SYSTEMS?
A: Misting units spray a shower of water into the air that will collect on a person, getting the person
or floor wet. The Port-A-Cool® unit uses the evaporative process to produce cooler air.
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FREQuEnTLY ASKED QuESTIOnS
(continued)
Q. HOW DO I OIL THE FAN MOTOR?
A. The Emerson Motor Installation and Maintenance Information manual states, “Sleeve bearing
motors require periodic re-oiling. Re-oil continuous duty units once a year, intermittent duty units
every two years, and occasional duty units every five years with 30 to 35 drops of SAE no. 20 non-
detergent or electric motor oil.”
Q. WHERE CAN I BUY REPLACEMENT PARTS?
A. Unit replacement parts may be purchased from any Port-A-Cool® product distributor or directly
from Port-A-Cool® Parts/Technical Support department.
Q. HOW OFTEN DO PADS HAVE TO BE REPLACED?
A: Depending on the quality of maintenance and frequency of use, pads typically last up to five
years. However, should you have any questions about the life of the pads for your unit, please call
our tech support department for more detailed information about replacing your pads.
Q. WHAT IS THE AMOUNT OF MOISTURE PRODUCED BY A UNIT?
A. Approximately 2% to 5% increase in humidity is produced depending on the temperature and
humidity of the environment. This amount of increase in humidity is not noticeable in a ventilated
area where the air produced by the unit is exhausted.
Q. HOW LONG WILL THE WATER SUPPLY LAST IN THE SUMP TANK?
A. With no direct water source available, the unit will evaporate the water in a filled sump tank with-
in two hours of operation. The evaporation rate will vary depending on temperature and humidity.
A water source for refilling the sump tank is recommended by the manufacturer. Most units have an
internal float valve for regulating water flow into the sump.
Q. SHOULD I USE ICE IN THE SUMP TANK FOR BETTER COOLING?
A. Some of the vapor from the ice water may be picked up and distributed by the fan, but this
does not increase evaporation and therefore will not produce significant cooling.
Q. WHERE ARE THE MODEL AND SERIAL NUMBERS FOUND ON THE UNIT?
A. On the outside of the housing of every unit is a metal plate with a white label with printed bar-
codes and other information. Unit model numbers begin with the letters “PAC.” Serial numbers are
all-digit numbers. Please always provide the unit’s serial number and model number when contact-
ing Parts/Technical Support.
Q. WHAT IF MY QUESTIONS AREN’T ANSWERED HERE?
A: Our Tech Support staff is available 8 a.m. to 5 p.m. Central Time, Monday though Friday at 1-888-
COOL-AID or you can e-mail them at [email protected].