Faqs / troubleshooting, White spots or shadow images (noise), Interference or frozen digital channels – Panasonic VIVA TH-65PZ750U User Manual

Page 56: The remote control does not work

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MENU

MENU

FAQ

Before requesting service or assistance, please follow these simple guides to resolve the problem.

If the problem still persists, please contact your local Panasonic dealer or Panasonic Service Center for assistance.

For details (p. 60, 61)

For additional assistance, please contact us via the website at:

www.panasonic.com/contactinfo

www.panasonic.ca

White spots or

shadow images

(noise)

Check the position, direction,

and connection of the aerial.

Interference or

frozen digital

channels

(intermittent sound)

Change the direction of antenna

for digital channels.

Check “Signal meter” (p. 39).

If the signal is weak, check the

antenna and consult your local

dealer.

The remote control does

not work

Are the batteries installed correctly? (p. 6)

Has the battery run down?

To operate external equipment of other

manufacturers, register the remote control

codes. (p. 43)

Pictures from external

equipment are distorted

when the unit is

connected via HDMI

Is the HDMI cable connected properly?

(p. 44-45)

Turn Off the TV unit and equipment, then

turn them On again.

Check an input signal from the equipment.

(p. 55)

Use equipment compliant with

EIA/CEA-861/861B.

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