Health and status messages, R to, Table 7-1, health and status messages – Paradyne U8777 User Manual

Page 55

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7. Monitoring and Troubleshooting

8700-A2-GB20-40

May 2002

7-3

Health and Status Messages

The following messages appear in the first column of the System and Test Status
screen. The highest priority Health and Status message also appears on all ATI
screens on the bottom right.

Table 7-1.

Health and Status Messages (1 of 4)

Message

What Message Indicates

What To Do

AIS at DSX-1,
Pt

n

An AIS (Alarm Indication
Signal) is being received by
the DSX-1 interface.

A fault exists in the network
connected to the DSX-1 port.
Contact network provider.

AIS at G.703,
Pt

n

An AIS is being received by
the G.703 interface.

A fault exists in the network
connected to the G.703 port.
Contact network provider.

Device Failed

yyyyyyyy

An internal error has been
detected by the operating
software.

yyyyyyyy

indicates

the 8-digit hexadecimal
failure code.

1. Provide the 8-digit failure

code shown (

yyyyyyyy

) to

your service representative.

2. Reset the unit to clear the

condition and message.

Download Failed

A firmware download was
interrupted.

Ensure that the file exists on the
TFTP server. Repeat the
download.

EER at DSX-1,
Pt

n

An Excessive Error Rate
(EER) condition has been
detected on the DSX-1
interface.

1. Verify the attached

equipment coding is
compatible.

2. Verify the clock

configuration.

3. Contact network provider.

EER at G.703,
Pt

n

An EER condition has been
detected on the G.703
interface.

1. Verify that the network cable

is securely attached at both
ends.

2. Verify the attached

equipment coding is
compatible.

3. Verify the G.703 line

termination is configured
correctly.

4. Contact network provider.

EER at Net, Pt

n

An EER condition has been
detected on the network
interface at Port

n

. The

condition is cleared when the
error rate falls below the
threshold value currently
configured.

1. Check the Network

Performance Statistics
screen for possible line
impairments.

2. Set the unit to run at a lower

DSL line rate.

Fallback Rate,
Pt

n

The LTU, set to AutoRate
enable, synchronized at a
lower rate when the line was
restored after an LOS.

Reset AutoRate, or run at a
fixed rate.

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