10 troubleshooting problems – Polaroid iON 230 User Manual

Page 41

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40

Polaroid iON 230 Digital Camera User Guide

www.polaroid-digital.com

41

Polaroid iON 230 Digital Camera User Guide
www.polaroid-digital.com

10 Troubleshooting Problems

The troubleshooting guide is designed to help you. If problems

continue, please contact your local customer support hot-line. See your

registration card for help line contact details.

Symptom

Problem

Solution

I receive an error message

when I am installing “iON

230 Camera Driver”

“iON 230 Camera Driver”

does not load.

I receive a message no

image to download when

I try to upload images to

my computer.

Connection failure.

Check all cable connections

are secured.

Shut down all other applications

and attempt to reinstall the

driver.

Check the USB controller in your

BIOS if it is activated. If this does

not work contact your national

customer support representative.

My CD Installation wizard

does not work.

The auto installation file is

switched to off or The CD-

ROM is disconnected.

Go to the computer desktop.

Right click on “My Computer”.

Click “Properties”. Select

“Device Manager”. Double

click on “CD _ ROM”, double

click on “CD-R (normally the

manufacturer’s name. Click

on “Settings”. Ensure both

“Auto insert notification” and

the “disconnect” are selected.

If you change the settings

the computer will ask you to

restart your PC. Click “Yes”.

Camera does not turn on

or

Low battery icon appears

Battery is exhausted.

Recharge the battery.

Camera suddenly powers

off

Auto Power Off Function

activated

or

Battery is exhausted.

Turn the camera on

or

recharge the battery.

Incorrect Driver Type.

Set the “Driver Type” to

“Mass Storage”.

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