Troubleshooting guide – Pyramat S 2000 User Manual

Page 7

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Unable to hear sound

Unable to connect to the

gaming console

Sound only plays from one

speaker.

No sound will play from the

Sound Rocker.

Sound Rocker plays sound

from one source but not

another.

Missing or broken cables or

mini adapters.

Missing or broken power

adapter.

Problem

Possible Cause

Solution

The RCA audio cables are not

connected properly.

The AC power adapter is

disconnected from the electrical

outlet or the electrical outlet has

no power.

The source knob on the control

panel is in the wrong position.

Cables are incorrectly connected.

Your video game console has a

coaxial cable instead of an RCA

audio cable

RCA cables are incorrectly

connected.

Audio/video device has a single

MONO audio output (a common

problem when connecting to an

older TV or VCR).

RCA audio cables are incorrectly

connected.

Source knob is not on the correct

setting.

RCA cables are incorrectly

connected.

Check the connection on your audio/video device. The RCA cables should be

connected to the AUDIO OUTPUT jacks. Check the connection on your rocker.

The RCA cables (red and white) must be in the AUDIO INPUT ports.

Check the plug on the AC power adapter. When properly connected with the

volume knob on, the logo on the back of the rocker will illuminate.

If the Sound Rocker still doesn’t power up, try another electrical outlet.

Turn knob to input for video games and audio/video devices. Turn knob to

MP3 for MP3 and portable CD players.

Check that the console’s RCA audio cables are connected to the Sound

Rocker’s RCA audio cables (red to red and white to white).

Check that the Sound Rocker RCA audio cables (red and white) are connected

to the AUDIO INPUT jacks on the rocker.

Check that the console’s RCA video cable (usually yellow) is connected to the

VIDEO INPUT jack on the TV.

If your video game console has an RCA audio cable, then connect the RCA

audio cable extenders to the red and white audio cables from the video game

console. Connect the supplied RCA audio cable to the video game console’s

red and white audio cables and plug into the input jacks on the Sound Rocker.

Use the instructions provided by the video game console’s manufacturer to

hook up the video game console to an intermediary device (such as a TV,

DVD, VCR, satellite receiver, etc.). Your intermediary device must have

both a coaxial input jack (the standard jack for cable TV) and an RCA audio

output jack.

Purchase an RCA replacement cable directly from the console manufacturer.

Check that all RCA audio connections are correct – red to red, white to white

If your audio source is mono only, as found mainly on older model TVs and

VCRs, an RCA “Y” adaptor (1 male to 2 male; not included) is needed to send

the signal to both Pyramat speakers. Please note: the use of this type of

adapter will not produce a true stereo sound. For optimal performance, it is

recommended that you connect your Pyramat product to stereo outputs only.

RCA audio cables (red and white) must be plugged in to AUDIO OUTPUT jacks

in the source device (TV, VCR, etc.). If you are plugging the cables to the jacks

in the front of your TV these are most likely AUDIO INPUT jacks.

See page 2 for the correct knob position for the device you are playing.

Check that all RCA audio connections are correct – red to red, white to white

Replace items immediately. Replacement cables and mini adapters can be

purchased at your local audio accessory dealer.

Replace immediately with an authorized Pyramat power adaptor. Do not use

the unit until the damaged power adapter has been replaced.

Need Help? Visit our website at www.pyramat.com, send an e-mail to

[email protected]

or call toll-free at

877-591-1012.

6

TROUBLESHOOTING GUIDE

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