Palm HPK012 - Manual (Page 8)

Pole Track © 2003, Hayton Systems Page 4
2.3 Repair Procedures
Send hardware in need of repair to Hayton Systems for processing. The SPT
terminal, modem cradle, and GPS adaptor are the only components considered
repairable. All other components are considered as expendable items that are not
economical to repair due to their low initial cost.
Contact Hayton Systems at http://www.haytonsystems.com/support/repairs.htm
(or call 360-403-9194) to begin the repair process. Complete and submit the
online Return Authorization (RA) Form. After submitting the RA you will
receive an RA number via email. Print two copies of the authorization: one copy
for your records and enclose one with hardware being returned. The repair
process normally takes three to four weeks.
You can make a copy of this shipping label and use it when returning the
equipment.
From: Name
___________________________
_
Address
___________________________
_
City/State/ZIP
___________________________
_
RMA Number ____________________
To: H a y t o n S y s t e m s
A t t n : W a y n e H a y t o n
19007 61
st
Ave NE Unit 3
Arlington, WA 98223