Planet Technology Digital Media Center DMA-200 - Manual (Page 78)

3.8 FAQ
Q: No Television display or Poor Display.
A: 1. Make sure your TV is turned on and switched to the correct input.
2. Make sure Digital Media Center is turned on and switched to the correct TV
mode.
3. If the TV Mode that you are using is not the right one for your television,
you may not be able to see the display on television. To fix this problem, push
“Output” key on the remote control. You can cycle through each of the
possible TV modes to find and select the correct one.
4. Make sure you are using the correct video cables and that they are
connected firmly to Digital Media Center and to your TV.
5. The Power adapter for Digital Media Center and your TV are securely
connected to a working power source.
Q: Digital Media Center does not find my network
A: If you use wireless networks, make sure that the Wireless Network Name
(SSID) and the security settings of Digital Media Center and media server match
exactly. If you use wired network, make sure the cable hooked correctly.
Q: Digital Media Center does not find the DMS Server
A: 1. Verify that the DMS Server software was installed on your PC.
2. Verify that Digital Media Center and the PC running the software are on the
same subnet and that they can communicate with each other. In most cases,
this means that the first three fields of the two IP address should be the same.
3. Make sure you have pressed the “Start Service” button on DMS Server
after importing media files.
Q: Digital Media Server can only be seen for a short time
A: Some firewall or antivirus software may cause failures of the UPnP
communications between Digital Media Center and Digital Media Server. Please
configure your firewall setting to allow the access of “UPnP” and Digital Media
Server. Or you may disable the firewall or antivirus applications while using
Digital Media Server!
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