To place a call on hold, To use broker’s hold and toggle between two calls – Panasonic KEY TELEPHONE User Manual

Page 39

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4. Handling Incoming Calls

Key Telephone User Guide

39

Notes:

• The Floating Hold feature assigns a Floating Hold number (001-576) to a

specific FF key. By placing a call on hold using the Floating Hold key, you
can retrieve the call from any phone that has an FF key that is assigned the
same Floating Hold number or by simply entering the Floating Hold number.

• Floating Hold requires system programming.

• The EXT indicator flashes when you hold an internal call or an outside line

that is not assigned to an FF key.

• If you do not pick up a held call in a certain period of time, you will hear a

tone indicating that the call is still waiting.

1. While on a call, press the HOLD key or the Floating Hold FF key.

1. While on a call, press the HOLD key to put the first call on hold.

2. Press the FF key that is flashing green to answer the second call.

3. Press the HOLD key to put the second call on hold.

4. Press the FF key that is flashing green to return to the first call.

To retrieve a call . . .

Do . . .

From the extension that placed
the call on hold

Press the FF key that is flashing green.

OR

Press the HOLD key (if no FF key is flashing).

From a different extension
than the one that placed the
call on hold

Press the FF key that is flashing red.

From Floating Hold (also
known as System Park Pick
Up)

a. Press the Floating Hold FF key.

OR

a. Enter the Floating Hold Answer code (default

= *9).

b. Enter the Floating Hold number for the held

call (001-576).

To place a call on hold

To use Broker’s Hold and toggle between two calls

To retrieve a call placed on hold, do one of the following:

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