Presto P4 - Manual (Page 17)

PRESTO P4 LEVEL LOADER OWNER’S MANUAL 17
RESTOCKING POLICY
Presto Lift, Inc.’s goal is for you to be satisfied with your order. Merchandise may be returned,
but returns will be subject to a restocking fee to cover the costs Presto Lift, Inc. incurs which
include but are not limited to handling, storage of the units, etc. Presto Lift, Inc. will issue refur-
bishing costs where end-user wear is apparent. We would prefer to not charge for these costs
but find it necessary any apologize for any inconvenience. Please review the RETURN MATE-
RIALS AUTHORIZATION (RMA) PROCEDURES.
LIFTS
Lifts may be returned with a restocking fee according to the following schedule:
1. Standard unit or standard unit with stock options:
Three or less 20%
With re-order 15%
Four or more of the same model Consult Customer Svc.
With re-order Consult Customer Svc.
2. Custom engineered/modified lifts: No Returns
PARTS
Standard parts may be returned with a 20% restocking fee. Modified or custom-engineered parts
are not returnable. Unfortunately, due to potentially concealed damage, all sales of electrical
assemblies are final.
QUALITY ISSUES
Should you feel there is a quality problem, please contact the seller to ask questions and gather
information on how to rectify the issue. Presto Lift Inc. reserves the right to determine potential
credits, as a result of factory defects, based on its inspection of the merchandise.
GENERAL
All products shipped from our factory have passed Quality Assurance inspection and testing.
The carrier of choice has signed for, and accepted the product in new working condition. The
customer should inspect to ensure it is not received damaged, has no concealed damage or is not
incomplete. Parts orders are determined to be complete based upon Presto Lift, Inc. inspection
sheets and carrier shipping weights.