Panasonic SL-SX470 - Manual (Page 3)

Product information
For product information or assistance with product operation:
Refer to “Customer Services Directory” below.
3
Product service
1. Damage requiring service—The unit should be serviced by qualified service
personnel if:
1. (a) The AC power supply cord or AC adaptor has been damaged; or
1. (b) Objects or liquids have gotten into the unit; or
1. (c) The unit has been exposed to rain; or
1. (d) The unit does not operate normally or exhibits a marked change in
performance; or
1. (e) The unit has been dropped or the cabinet damaged.
2. Servicing—Do not attempt to service the unit beyond that described in these
operating instructions. Refer all other servicing to authorized servicing
personnel.
3. Replacement parts—When parts need replacing ensure the servicer uses
parts specified by the manufacturer or parts that have the same
characteristics as the original parts. Unauthorized substitutes may result in
fire, electric shock, or other hazards.
4. Safety check—After repairs or service, ask the servicer to perform safety
checks to confirm that the unit is in proper working condition.
DATE OF PURCHASE
DEALER NAME
DEALER ADDRESS
TELEPHONE NUMBER
User memo:
The model number and serial number of this product can be found
on either the back or the bottom of the unit.
Please note them in the space provided below and keep for future
reference.
MODEL NUMBER SL-SX470
SERIAL NUMBER
Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America
One Panasonic Way Secaucus, New Jersey 07094 Panasonic Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Panasonic Audio Products Limited Warranty
Limited Warranty Coverage
If your product listed below does not work properly because of a defect in materials or
workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto Rico, Inc.
(collectively referred to as “the warrantor”) will, for the length of the period indicated on the
chart below, which starts with the date of original purchase (“warranty period”), at its option
either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a
refurbished product. The decision to repair or replace will be made by the warrantor.
Product or Part Name
Radio, Clock Radio, Radio with Tape
Player or Recorder, Portable CD Player,
IC Recorder, Headphone Stereo,
Tape Recorder
Rechargeable batteries
(in exchange for defective item)
SD Memory Card
(in exchange for defective item)
Parts
One (1) Year
Ten (10) Days
Ninety (90) Days
Labor
One (1) Year
Not Applicable
Not Applicable
During the “Labor” warranty period there will be no charge for labor. During the “Parts” warranty period,
there will be no charge for parts. You must mail-in your product during the warranty period. This Limited
Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts (cabinet). This
warranty only applies to products purchased and serviced in the United States or Puerto Rico. This
warranty is extended only to the original purchaser of a new product which was not sold “as is”. A
purchase receipt or other proof of the original purchase date is required for warranty service.
To obtain service in the USA please contact:
Panasonic Services Company, Panasonic Plus Department
20421 84th Avenue South
Kent, WA 98032
Tel: 1-800-833-9626
Fax: 1-800-237-9080
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax (787)-768-2910.
When shipping the unit carefully pack and send it prepaid, adequately insured and preferably in
the original carton. Include a letter detailing the complaint and provide a day time phone number
where you can be reached.
Obtain Product Information and Operating Assistance; locate your
nearest Dealer or Servicenter; purchase Parts and Accessories; or make
Customer Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/consumersupport
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at:
1-800-211-PANA (7262),
Monday–Friday 9 am–9 pm; Saturday–Sunday 10 am–7 pm, EST.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES
NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER
damages which occurred in shipment, or failures which are caused by products not supplied by
the warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling,
misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer
controls, improper maintenance, power line surge, lightning damage, modification, introduction
of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business
or rental use of the product, or service by anyone other than a Factory Servicenter or other
Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY
COVERAGE”.
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS
WARRANTY. (As examples, this excludes damages for lost time, cost of having someone
remove or re-install an installed unit if applicable, travel to and from the servicer, loss of or
damage to media or images, data or other memory or recorded content. The items listed are not
exclusive, but are for illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF
MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or
limitations on how long an implied warranty lasts, so the exclusions may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which vary
from state to state. If a problem with this product develops during or after the warranty period,
you may contact your dealer or Servicenter. If the problem is not handled to your satisfaction,
then write to the warrantor’s Consumer Affairs Department at the addresses listed for the
warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR
RESPONSIBILITY.
Accessory Purchases
Purchase Parts, Accessories and Instruction Books online for all Panasonic Products
by visiting our Web Site at: http://www.pasc.panasonic.com
or, send your request by E-mail to: [email protected]
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday–Friday 9 am to 8
pm, EST.)
Panasonic Services Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal
Checks)
Customer Services Directory
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
For hearing or speech impaired TTY users, TTY: 1-866-605-1277
F1104
Panasonic Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina,
Puerto Rico 00985
Phone (787) 750-4300, Fax (787) 768-2910
Service in Puerto Rico