Troubleshooting – Planet Technology SGSW-4802 User Manual
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6. TROUBLESHOOTING
This chapter contains information to help you solve problems. If Managed Switch is not functioning properly, make
sure the Managed Switch was set up according to instructions in this manual.
The Link LED is not lit
Solution:
Check the cable connection and remove duplex mode of the Managed Switch
Some stations cannot talk to other stations located on the other port
Solution:
The address table may contain older information than of the address table of that node. Please power down to
refresh the address information, please also check VLAN configuration.
Performance is bad
Solution:
Check the full duplex status of the Managed Switch. If the Managed Switch is set to full duplex and the partner
is set to half duplex, then the performance will be poor.
100Base-TX port link LED is lit, but traffic is irregular
Solution:
Check that the attached device is not set to dedicated full-duplex. Some devices use a physical or software
switch to change duplex modes. Auto-negotiation may not recognize this type of full-duplex setting.