Panasonic DVD-RV22 - Manual (Page 21)

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Limited Warranty (U.S.A.)
Panasonic Consumer Electronics Company,
Division of Matsushita Electric Corporation of America
One Panasonic Way Secaucus, New Jersey 07094 Panasonic Sales Company, Division of Matsushita Electric
of Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Panasonic DVD Player/Recorder
Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workman-
ship, Panasonic Consumer Electronics Company or Panasonic Sales Company (col-
lectively referred to as “the warrantor”) will, for the length of the period indicated on the
chart below, which starts with the date of original purchase (“warranty period”), at its
option either (a) repair your product with new or refurbished parts, or (b) replace it with
a new or a refurbished product. The decision to repair or replace will be made by the
warrantor.
During the “Labor” warranty period there will be no charge for labor. During the “Parts”
warranty period, there will be no charge for parts. You must carry-in or mail-in your
product during the warranty period. If non-rechargeable batteries are included, they
are not warranted. This warranty only applies to products purchased and serviced in
the United States or Puerto Rico. This warranty is extended only to the original pur-
chaser of a new product which was not sold “as is”. A purchase receipt or other proof
of the original purchase date is required for warranty service.
Carry-In or Mail-In Service
For Carry-In or Mail-In Service in the United States call 1-800-211-PANA(7262) or visit
Panasonic Web Site: http://www.panasonic.com
For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax
(787)-768-2910.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship, and
DOES NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO
DOES NOT COVER damages which occurred in shipment, or failures which are
caused by products not supplied by the warrantor, or failures which result from acci-
dents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installa-
tion, set-up adjustments, misadjustment of consumer controls, improper maintenance,
power line surge, lightning damage, modification, or commercial use (such as in a
hotel, office, restaurant, or other business), rental use of the product, service by any-
one other than a Factory Servicenter or other Authorized Servicer, or damage that is
attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED
WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PROD-
UCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. (As examples, this
excludes damages for lost time, travel to and from the servicer, loss of media or
images, data or other recorded content. The items listed are not exclusive, but are for
illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE
WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE
LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, or limitations on how long an implied warranty lasts, so the exclusions may
not apply to you.
This warranty gives you specific legal rights and you may also have other rights which
vary from state to state. If a problem with this product develops during or after the war-
ranty period, you may contact your dealer or Servicenter. If the problem is not handled
to your satisfaction, then write to the warrantor’s Consumer Affairs Department at the
addresses listed for the warrantor.
PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED WAR-
RANTY ARE YOUR RESPONSIBILITY.
Product or Part Name Parts Labor
DVD Player One (1) Year Ninety (90) Days
DVD Recorder One (1) Year One (1) Year
Rechargeable Batteries,
DVD-RAM Disc (in
exchange for defective
item)
Ten (10) Days Not Applicable
1-800-332-5368 (Customer Orders Only)
Panasonic Services Company 20421 84th Avenue South, Kent, WA 98032
(6 am to 5 pm Monday–Friday; 6 am to 10:30 am Saturday; PST)
(Visa, MasterCard, Discover Card, American Express, Check)
For Product Information, Operating Assistance, Literature Request, Dealer Locations, and
all Customer Service inquiries please contact:
1-800-211-PANA (7262), Monday–Friday 9 am–9 pm; Saturday–Sunday 9 am–7 pm, EST.
Web Site: http://www.panasonic.com
You can purchase parts, accessories or
locate your nearest servicenter by visiting
our Web Site.
Accessory Purchases:
Service in Puerto Rico
Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company/Factory Servicenter:
Ave. 65 de Infanteria, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Phone (787) 750-4300 Fax (787) 768-2910