B. troubleshooting worksheet – Polaris 380 User Manual

Page 13

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12

3. Check the floats (#49) to make sure

they are floating and spaced prop-
erly. See number 11 on page 6.

Problem: Feed hose tangles or ties itself

in knots.

Solution:

1. Make sure the feed hose has

been cut properly. See page 5.

2. Check the floats (#49) to make sure

they are floating and spaced prop-
erly. See number 11 on page 6.

3. Check the wheel RPM.

See page 7.

4. Make sure the swivels (#48) are

turning freely and the flow arrows
on all of the swivels are pointing
toward the cleaner.

B. Troubleshooting Worksheet

If none of the troubleshooting solutions
worked, please fill in the following information
and either contact your participating Polaris
dealer or our Customer Service Department
at 1-800-VAC-SWEEP (USA and Canada
only) or (760) 599-9600, Monday through
Friday, 7:30 a.m. - 5:00 p.m. PST.

In order to provide faster and more convenient
service, have the following information available
at the time of your call or when taking the
Polaris in for service.

1. Serial #: ___________________

(See page 14 for the location of the serial #.)

2. Wheel RPM:________________

(See page 7.)

3. Is the back-up valve cycling?

(Watch the jet on the back-up valve. It should come
on and go off. It should stay off longer than it stays on.)

Yes

No

4. Is the hose the proper length?

(See the diagram at the bottom of page 4.)

Yes

No

Length of the clear hose: _____________

Length of the white hoses:____________

5. Is the hose floating properly?

(See number 11 at the top of page 6.)

Yes

No

6. How often do you clean the

filter screen inside the quick
disconnect?

(See page 9.)

Never

Once a week

Twice a week

Once a month

7. Are the vacuum jets obstructed?

(While the cleaner is operating, hold it upside down
and look into the vacuum tube. There should be
three distinct, even jets of water.)

Yes

No

8. Is the drive train functioning?

(As you spin each wheel independently, all the
wheels should spin.)

Yes

No

Please Note: It is important to use genuine
Polaris replacement parts, because non-
Polaris parts may adversely affect the unit’s
performance. Filter bags are an excellent
example; “generic” bags are not specifically
designed to work with the Polaris and can
cause operating problems.

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