Troubleshooting – Pitney Bowes E589 User Manual

Page 29

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background image

SV60975 Rev A

Indicator Light

Check Mailpiece

Cause

Envelope already sealed
when fed through on
Seal Only or
Print + Seal.

Envelope was thicker
than 3/8" (6mm) or fed
improperly.

Ejector rollers adjusted
too high.

Feeder sideguide
adjustment off.

The plate under the
mailing machine (shown
below) may be out of
place.

23

Envelope Jams In Machine

Troubleshooting

Solution

Gently pull envelope to
the left to remove. Be
sure to feed sealed
envelopes in Print Only
mode.

Press Clear and enve-
lope will feed through
the machine.

Remove the meter and
any jammed or torn
pieces. Use tape for thick
envelopes.

Adjust ejector rollers
down. See page 16.

Check feeder sideguide
adjustment. Refeed mail.

Lift the two halves of the
mailing machine onto the
pins of the plate as
shown in the figure
below.

None

None

None

E589_003

Proper positioning of plate.

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