Troubleshooting, Technical assistance and service – Polk Audio WIRELESS POWERED SUBWOOFER PSWi-8M User Manual

Page 5

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TROUBLESHOOTING

Subwoofer does

– Ensure the subwoofer is plugged

not power on.

into a live wall outlet.

– Ensure the rear panel power switch

is in the “ON” position.

No sound from

– Turn up the volume control.

subwoofer.

– Reestablish the subwoofer and the

transmitter connection.
(see instructions on page 4)

Bass output not loud enough. – Turn up the volume control.

– Place the Wireless Subwoofer closer

to a corner of the room.

The subwoofer’s sound

– The Wireless Subwoofer could be too far

is intermittent, sounds

away from the transmitter to receive a

weak or is distorted

sufficiently strong signal. Try moving it closer.

– Try turning off other 2.4 GHZ devices (cordless

phones, microwave ovens, etc.)

TECHNICAL ASSISTANCE AND SERVICE

If, after following these hookup directions, you experience difficulty,
please double-check all wire connections. Should you isolate the problem
to the subwoofer call Polk Audio’s friendly Customer Service Department
at 1-800-377-7655 (calls from US or CAN only), 410-358-3600
9am to 5:30pm EST, Monday through Friday.

You may also contact us via email: [email protected]. For more detailed
hookup information and manual updates, visit: www.polkaudio.com.

Customer Service Hours of Operation: Monday-Friday, 9

AM

-5:30

PM EST

[email protected]

5

Like all wireless devices, your PSWi-8

M

may be susceptible

to RF interference from such sources as microwave ovens,
WiFi computer systems, video game systems, cordless
telephones, blue tooth systems, baby monitors and other
devices. In particular, any devices operating in the 2.4GHz
band may cause intermittent wireless connections between
the PSWi-8

M

. It is also possible that your PSWi-8

M

may affect

other wireless systems. For the most part, you can avoid wire-
less performance problems by physically separating these
devices from your PSWi-8

M

. Maintaining a distance of several

feet or more between your PSWi-8

M

speaker and any wireless

device should prevent any mutual interference effects. If you do
notice any subwoofer signal dropouts take care to identify the
root cause (most commonly having other wireless devices too
close) and resolve accordingly. Any interference effects from a
microwave oven will cease once the oven stops operating and
may be resolved on a long-term basis by increasing the physical
distance between your PSWi-8

M

and the microwave oven.

A Note Regarding Wireless Performance:

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