Panasonic SC-PM19 - Manual (Page 27)

Reference
27
RQT7364
Warranty (ONLY FOR U.S.A)
Panasonic Audio Products
Limited Warranty
Panasonic Consumer Electronics Company,
Division of Matsushita Electric Corporation of America
One Panasonic Way Secaucus, New Jersey 07094 Panasonic Sales Company, Division of Matsushita Electric
of Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or work-
manship, Panasonic Consumer Electronics Company or Panasonic Sales Compa-
ny (collectively referred to as “the warrantor”) will, for the length of the period indicated
on the chart below, which starts with the date of original purchase (“warranty peri-
od”), at its option either (a) repair your product with new or refurbished parts, or (b)
replace it with a new or a refurbished product. The decision to repair or replace will
be made by the warrantor.
During the “Labor” warranty period there will be no charge for labor. During the
“Parts” warranty period, there will be no charge for parts. You must carry-in or mail-
in your product during the warranty period. If non-rechargeable batteries are includ-
ed, they are not warranted. This warranty only applies to products purchased and
serviced in the United States or Puerto Rico. This warranty is extended only to the
original purchaser of a new product which was not sold “as is”. A purchase receipt
or other proof of the original purchase date is required for warranty service.
Carry-In or Mail-In Service
For Carry-In or Mail-In Service in the United States call 1-800-211-PANA (1-800-
211-7262) or visit Panasonic web site: http://www.panasonic.com
For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or
fax (787)-768-2910.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship,
and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty
ALSO DOES NOT COVER damages which occurred in shipment, or failures which
are caused by products not supplied by the warrantor, or failures which result from
accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty
installation, set-up adjustments, misadjustment of consumer controls, improper main-
tenance, power line surge, lightning damage, modification, or commercial use (such
as in a hotel, office, restaurant, or other business), rental use of the product, serv-
ice by anyone other than a Factory Servicenter or other Authorized Servicer, or
damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMIT-
ED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCI-
DENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF
THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY.
(As examples, this excludes damages for lost time, travel to and from the servicer,
loss of media or images, data or other memory content. The items listed are not
exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRAN-
TIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO
THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, or limitations on how long an implied warranty lasts, so the exclusions may
not apply to you.
This warranty gives you specific legal rights and you may also have other rights
which vary from state to state. If a problem with this product develops during or after
the warranty period, you may contact your dealer or Servicenter. If the problem is
not handled to your satisfaction, then write to the warrantor’s Consumer Affairs
Department at the addresses listed for the warrantor.
PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED WAR-
RANTY ARE YOUR RESPONSIBILITY.
Product or Part Name
Audio Products (except items listed
below)
All Audio Racks (cabinets)
Technics Stand Alone Speakers,
Subwoofer Speakers
USB Reader-Writer, Personal Computer
Card Adapters
(in exchange for defective item)
Accessories: Headphones, Cartridges,
Microphones, Adapters
Rechargeable Batteries, DVD-R/-RAM
Discs (in exchange for defective item)
SD Memory Cards, Rechargeable
Battery Packs (in exchange for
defective item)
Parts
One (1) year
Thirty (30) days
Three (3) years
One (1) year
Ninety (90) days
Ten (10) days
Ninety (90) days
Labor
One (1) year
Not Applicable
Three (3) years
Not Applicable
Ninety (90) days
Not Applicable
Not Applicable
Customer Services Directory (ONLY FOR U.S.A)
Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and
Accessories; or make Customer Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/support
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at:
1-800-211-PANA (7262),
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
Accessory Purchases
Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:
http://www.pasc.panasonic.com
or, send your request by E-mail to:
[email protected]
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday-Friday 9 am to 8 pm, EST.)
Panasonic Services Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)
For hearing or speech impaired TTY users, TTY: 1-866-605-1277
Service in Puerto Rico
Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company/Factory Servicenter:
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Phone (787)750-4300, Fax (787)768-2910
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