Philips 300 - Manual (Page 31)

Telephone troubleshooting...
PROBLEMS
The green indicator does not light
up
The base station is not properly
connected
Check mains power and
connections
The does not scroll when
the handset is placed on the base
- Bad contact
- Dirty contacts
No ringer - The ringer is deactivated
- The Do not Disturb mode is ON
- Set the ringer (page 12,27)
- Deactivate it
The does not appear
- No mains power
- The handset is too far from the
base station
- Check connections
- Move closer to the base station
Crackling on the line - You are too far from the base station
- The base station is too close to
electrical appliances,reinforced
concrete walls or metal doorframes
- Move closer to the base station
and check the range
- Move the base station to find a
better place (the higher the better)
The handset displays “failed”
- when attempting to add another
handset to the base station
- When using a handset
- The procedure to add a handset
has failed, try again
- Maximum number of handsets
has been reached
- Base station is already busy with
another handset (ie : Phonebook)
- Disconnect and connect the
base station power supply. Follow
the procedure to register a
handset ( See page 12)
- Un-register a handset (page 13)
- Wait until it is available
Noise interference on your radio
or television
The Onis 300 base station or
mains power pack are too close
to electrical appliances
Move the base station or power
pack as far as possible
Caller Line Identification service
(CLI) does not work
No new SMS are received SMS memory is full
- Service not activated
- Wrong operator type
- Check your subscription with network
- Change operator type (See page 28)
Delete old SMS
No SMS can be sent/received - The outgoing/Incoming SMSC
number is not set or is wrong
- The SMS box or destnation box
is wrong
- SMS mode is OFF
- The protocole type is wrong
- Contact your operator to get
the correct SMSC’s numbers
- Check the information stored
(page 9, 10, 21)
- Change SMS mode (page 10)
- Change protocole type (page 11)
The answer machine does not
record messages
The remote control access does
not work properly
It is not possible to record an
outgoing message
The Onis 300 hangs up during
remote access
The answer machine stops
automatically
- The memory is full
- The answer only mode is activated
- The Answer & record is not
activated
The remote control access is not
activated
The memory is full
- 3 failed attempts to send a code
- duration is too long
- The memory is full
- Message exceeds 3 mn
- Delete messages
- Select the Answer & record mode
- Press
Activate the remote control
access (See page 17)
Delete messages
- Enter the correct code
- Manage the remote control quicker
- Play & delete messages
- Messages must not exceed 3 mn
No dialling tone
CAUSES SOLUTIONS
PROBLEMS CAUSES SOLUTIONS
- No power
- You are too far from the base
station
- Check connections
- Move closer to the base station
- Move the handset slightly
- Clean the contacts with a cloth
moistened with alcohol
Answer machine troubleshooting...
Onis 300 manual_Retail_UK_Indice2.qxd 07/01/03 14:10 Page 29