Troubleshooting guide – Parasound Halo C1 Controller User Manual

Page 55

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TROUBLESHOOTING GUIDE

55

No power

Power on, but no sound

One channel dead

All channels on one
side dead

No sound in Mono mode

Dialog is muffled
or inaudible

No sound at unbalanced
output from balanced
source

Some analog sources are
much louder or softer than
other sources

Bass sounds correct on
music but is weak on movie
soundtracks

Bass weak or missing

Power cord is disconnected

Rear-panel AC switch is turned off

AC outlet is dead

Level control set too low

Muting enabled

Headphones plugged in

Wrong input selected

Input source inactive

Source setup wrong

Amplifiers turned off

Faulty connections

Faulty connection from analog
source

Center speaker is off

C 1 is in “Bypass” mode

Source signal levels vary or
“Analog monitor” is miscalibrated

LFE level set too low

Subwoofer output off

Poorly placed subwoofer

Bass limiter set too low

Bass control turned down

Connect power cord

Turn switch back on

Check outlet by plugging in another device;
if dead, check fuse or circuit-breaker

Turn up volume

Switch muting off

Unplug headphones

Check input selection

Make sure source is turned on and playing

Make sure source is set for correct input type
(analog or digital)

Turn amplifiers on

Check all connections in channel, fix as needed

Check connections from source to C 1

Turn center channel on and check its
amplifier and speaker

Change “Balanced Routing” in “Source
setup” menu from “Bypass” to DSP

Change “Analog monitor” settings on “Source
setup” menu

Adjust LFE level on “Audio setup” menu

Turn subwoofer output on in speaker
setup menu

Try other positions, including room corners

Raise Bass Limiter level (if its turned on) in
“Audio setup” or turn Bass Limiter off

If true for all inputs, check setting in “Audio
setup.” If true only for some inputs, check in
“Source setup” whether these sources are
associated with a Preset that includes a bass
cut. If the sources with low bass have “No
change” for their presets, check the bass
control on Page 3 of C1/C2 menu on Master
remote

TROUBLE

PROBABLE CAUSE

REMEDY

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