Polycom SoundPoint IP 1725-11240-001 User Manual

Soundpoint, Ip 32x/33x

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SoundPoint IP 32x/33x Quick User Guide. 1725-11240-001_Rev D. 08/2010




SoundPoint

®

IP 32x/33x

Quick User Guide

Basic Phone Features
Customizing Your Phone


Applies to phones running Polycom UC
Software 3.3.0 or later.


The content in this guide may vary
depending on phone configuration.
Particulars and menu options may vary.
For detailed information please consult
the comprehensive SoundPoint IP
32x/33x User Guide available at:

www.polycom.com/support/voicedocum
entation/

NAVIGATION

Scrolling:

or

Step in/out of menus, toggle
enabled/disabled:

or

Enter/Select:

Back/Delete:

© 2010, Polycom, Inc. All rights reserved. POLYCOM

®

, the

Polycom "Triangles" logo and the names and marks associated
with Polycom's products are trademarks and/or service marks of
Polycom, Inc. and are registered and/or common law marks in
the United States and various other countries. All other
trademarks are property of their respective owners. No portion
hereof may be reproduced or transmitted in any form or by any
means, for any purpose other than the recipient's personal use,
without the express written permission of Polycom.

BASIC PHONE FEATURES


PLACING A CALL

Using the Handset:
Pick up the handset, and then dial the
number. Or, dial the number first, and
then pick up the handset.
Using the hands-free Speakerphone:
• With the handset on-hook, press

,

any assigned line key, or the
NewCall soft key. Then, enter the
number.

or
• Dial the number, and then press

or

.

Using the optional Headset:
• With the headset connected, press

, any assigned line key, or the

NewCall soft key.

or
• Dial the number, and then press

.


During a call, you can alternate

between modes by pressing

or

or picking up the handset.

ANSWERING A CALL

Handset: Pick up the handset.

Speakerphone: Press:

, the line

key, or the Answer soft key.

Headset (optional): Press

.


Incoming calls may be denied by
pressing the Reject soft key during
ringing.


ENDING A CALL

Press the EndCall soft key or the line
key corresponding to the line. Or,

depending on the call mode, press

,

press

, or hang up the handset.

REDIAL

Press

to display the Placed

Call list. Scroll to select the desired

recipient and press

again.


MICROPHONE MUTE

During a call, press

. Mute applies

to all modes. You can hear all other
parties while Mute is enabled, but other
parties cannot hear you.

To un-Mute, press

again.

CALL HOLD AND RESUME

During a call, press

.

Press

again, the Resume soft key,

or the line key to resume the call.

LOCAL CONFERENCE CALLS

1

To create a three-way local
conference call:
1. Connect to the first party.
2. Press the Conf soft key to create a

new call (the active call is placed on
hold).

3. Place a call to the second party.
4. When the second party answers,

press the Conf soft key again to join
all parties in the conference.

Conference Behavior:

• Placing the conference call on hold

will place the other conference
parties on hold.

• Pressing the Split soft key will split

the conference into two separate
calls on hold.

• A conference may be created

between an active call and a call on
hold by pressing the Join soft key.

DO NOT DISTURB (DND)

2

Press

and select Features >

Do Not Disturb > Enable

to prevent

the phone from ringing for incoming
calls. An icon appears for all lines to
confirm that DND is enabled.

Press

and select Features >

Do Not Disturb > Disable to turn Do
Not Disturb off.





CALL TRANSFER

1. During a call, press the Trans soft

key (the active call is placed on hold).

2. Place a call to the party to which you

want to transfer the call.

3. After speaking with the second party,

press the Trans soft key to complete
the transfer.


Press the Blind soft key to transfer the
call without speaking to the second
party
.

Transfer can be cancelled during
establishment by pressing the Cancel
soft key. The original call is resumed
.



CALL FORWARDING

3

To enable call forwarding:

1. Press

and select Features

> Forward.

2. Select a Forwarding Type. Forward

Always, on No Answer, or on Busy.

3. For all types, enter a number to

forward all future calls to.

For No Answer, enter the number of

rings before forwarding.

4. Press the Enable soft key to confirm

Call Forwarding. A moving arrow icon
appears for that line.


To disable call forwarding:
Perform steps 1 and 2, but select
Disable.

Call forwarding is not available on
shared lines.












______

1

- Optional feature. Must be configured from the call

server.

2

- Dependant on call server configuration.

3

- Behavior will vary if this feature is configured from

the call server.

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