Panasonic SC-HC3 - Manual (Page 13)

RQTX0250
13
Troubleshooting guide
■ Compatible iPod
Name Memory size
iPod touch 2nd generation 8 GB, 16 GB, 32 GB
iPod nano 4th generation (video) 8 GB, 16 GB
iPod classic 120 GB
iPod touch 1st generation 8 GB, 16 GB, 32 GB
iPod nano 3rd generation (video) 4 GB, 8 GB
iPod classic 80 GB, 160 GB
iPod nano 2nd generation (aluminum) 2 GB, 4 GB, 8 GB
iPod 5th generation (video) 60 GB, 80 GB
iPod 5th generation (video) 30 GB
iPod nano 1st generation 1 GB, 2 GB, 4 GB
iPod 4th generation (color display) 40 GB, 60 GB
iPod 4th generation (color display) 20 GB, 30 GB
iPod 4th generation 40 GB
iPod 4th generation 20 GB
iPod mini 4 GB, 6 GB
Compatibility depends on the software version of your iPod. •
Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the remedies indicated in the
chart do not solve the problem, refer to “Customer Services Directory (United States and Puerto Rico)” on page 15 if you reside in the U.S.A. or
Puerto Rico, or refer to “Product information” on page 3 if you reside in Canada.
Common problems
Incorrect display or play will not
start.
You have not inserted the disc correctly; insert it correctly.
The disc is scratched or dirty. (Tracks skipped.)
There is moisture on the lens. Wait for about an hour and then try again. •
•
•
MP3 cannot be read.
You may not be able to play MP3 if you have copied a multi-session disc that has no data between sessions.
When creating a multi-session disc, it is necessary to close the session.
The amount of data on the disc is too small. Set the amount of data to greater than approximately 5 MB. •
•
•
Noise is heard or no sound.
Noise may occur when playing MP3 if recording quality is poor.
Keep this unit away from mobile telephones if the interference is apparent.
Turn the volume up.
Switch the unit off, check and correct the connection, then switch the unit on. Causes include straining of the
speakers through excessive volume or power, and using the unit in a hot environment. •
•
•
•
Humming heard during play.
An AC power supply cord or fluorescent light is near the cords. Keep other appliances and cords away from
this unit’s cables. •
A beat sound or noise is heard
while receiving a radio broadcast. Switch the television or other audio player off or separate it from the unit.
Switch off the portable audio player if connected to “AUX” port. •
•
A low hum or noise is heard
during AM broadcasts. Keep the antenna away from other cables and cords.
Keep the AM antenna away from the unit. •
•
The picture on the television near
the unit disappears or stripes
appear on the screen.
The location and orientation of the antenna are incorrect.
The television antenna wire is too close to the unit. Separate the antenna wire of the television from the unit. •
•
No response when remote
control buttons are pressed.
Check that the batteries are inserted correctly. (➡ page 5) •
Display
“--:--”
You plugged the AC power supply in for the first time and there was a power failure recently. Set the time.
(➡ page 10) •
“ADJUST CLOCK” Clock not set. Adjust the clock accordingly. •
“ADJUST TIMER” Play timer not set. Adjust the play timer accordingly. •
“PGM FULL” The number of programmed tracks is limited to 24. No further tracks can be programmed. •
“NO PLAY” A CD-ROM disc that is not CD-DA or MP3 format is inserted. It cannot be played. •
“ERROR” Incorrect operation performed. Read the instructions and try again. •
“F61” or “F76” There is a power supply problem. Consult the dealer. •
“UNLOCKED” Make sure the docking switch is pushed back properly. •
“ILLEGAL OPEN” Sliding door is not in correct position. Turn the unit off and on again. •
“IPOD NO DEV” The iPod device is not inserted correctly. Read the instructions and try again. (➡ page 12). •
iPod
iPod does not turn on.
Verify that the iPod battery is not depleted before connecting it to the unit.
Before inserting your iPod into the dock, turn off both the unit and iPod. Turn power back on and select the
appropriate source. •
•
No sound is coming from the
speakers.
The iPod is not correctly inserted into the dock. Turn off the iPod, remove it from the dock connector. Reinsert
it and turn it on again.
Make sure that iPod is actually playing something.
Adjust the volume. •
•
•
Distorted sound or the sound
level is too low.
Make sure the equalizer function of your iPod is turned off. •
Cannot control the iPod using
remote control or main unit. Make sure the iPod is inserted properly into the dock.
Check the dock connection and make sure that iPod is selected as the source of music. (➡ page 12) •
•
iPod does not charge. Check all connections. (➡ page 4, 12) •
SC-HC3_En (RQTX0250-2P)_032509.indd 13 3/25/2009 9:56:06 AM