Presto Pressure Canner and Cooker - Manual (Page 35)

35
seRViCe and PaRTs infoRMaTion
If you have any questions regarding the operation of your Presto  cooker or need parts for your cooker, contact us by any of these
methods:
• Call 1-800-877-0441 weekdays 8:00 AM to 4:30 PM (Central Time)
• Email us at our website www.GoPresto.com
• Write: NATIONAL PRESTO INDUSTRIES, INC.
Consumer Service Department
3925 N. Hastings Way, Eau Claire, WI 54703-3703
Inquiries will be answered promptly by telephone, letter, or email. When writing, please include a phone number and a time when you
can be reached during weekdays, if possible.
When contacting the consumer service department or when ordering replacement parts, please specify the model number and
date code found stamped on the side of the canner body.
Any maintenance required for this canner, other than that described in the Care and Maintenance section of this book (pages 7 and
8), should be performed by our Factory Service Department. Be sure to indicate date of purchase and a description of the problem when
sending a canner for repair. Send canners for repair to:
CANTON SALES AND STORAGE
Presto Factory Service Department
555 Matthews Drive, Canton, MS 39046-0529
The Presto Factory Service Department is equipped to service all PRESTO  appliances and supply genuine PRESTO  parts. Genuine
PRESTO  replacement parts are manufactured to the same exacting quality standards as PRESTO  canners and are engineered specifi-
cally to function properly with its canners. Presto can only guarantee the quality and performance of genuine PRESTO  parts. “Look-
alikes” might not be of the same quality or function in the same manner. To ensure that you are buying genuine PRESTO  replacement
parts, look for the PRESTO  trademark.
PRESTO  canner replacement parts are available at Presto Authorized Service Stations and may also be available at hardware stores and
other retail outlets. Parts may also be ordered on-line at www.GoPresto.com.
PRESTO  LIMITED WARRANTY
This quality PRESTO  appliance is designed and built to provide many years of satisfactory
performance under normal household use. Presto pledges to the original owner that should
there be any defects in material or workmanship during the first twelve (12) years after
purchase, we will repair or replace it at our option. Our pledge does not apply to normal
wear and tear including scratches, dulling of the polish, or staining; the repair or replace-
ment of moving and/or perishable parts such as the sealing ring, dial gauge, overpressure
plug, or air vent cover lock gasket; or for any damage caused by shipping. To obtain service
under the warranty, return this PRESTO
 product, shipping prepaid to the PRESTO  Fac-
tory Service Department. California residents may deliver this PRESTO  product to their
nearest PRESTO  Authorized Service Station. When returning a product, please include a
description of the defect and indicate the date the appliance was purchased.
We want you to obtain maximum enjoyment from using this PRESTO
 appliance and ask
that you read and follow the instructions enclosed. Failure to follow instructions, damage
caused by improper replacement parts, abuse or misuse (including overheating and boiling
the unit dry) will void this pledge. This warranty gives you specific legal rights, and you
may also have other rights which vary from state to state. This is Presto’s personal pledge
to you and is being made in place of all other express or implied warranties.
NATIONAL PRESTO INDUSTRIES, INC.
Eau Claire, Wisconsin 54703-3703
U.S. Patent No. 4,162,741 Form 72-720A