Troubleshooting guide – Parasound A 23 User Manual

Page 16

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TROUBLESHOOTING GUIDE

13

A 23 will not turn off when
audio signal is removed

PROBABLE CAUSE

Power cord is disconnected

REMEDY

Hum and / or buzz
through speakers

Ground loop between preamplifier
and A 23 or at the equipment rack

Move the

Ground Lift

switch to its

Lift

position

Install nylon shoulder washers on both sides of
the panels of all equipment to insulate metal
from touching the rack

Check polarity of DC source with a voltmeter
Try connecting a 9 V battery to the

12V DC input

Make sure

Auto On

selector switch

is in its

Audio

position

Auto On

selector switch in wrong

position

Auto On

selector switch in wrong

position

Connect each speaker to the opposite channel
on the A 23.

If the same speaker remains distorted,

the speaker or its wire is damaged. If the other
speaker distorts, the problem may be with the
A 23, the preamp, or a source component

Move the

Ground Lift

switch to its

Lift

position.

Install cable isolation device such as the
Xantech 634 Ground Breaker
www.xantech.com

Ground loop from cable TV

Contact Parasound Technical Service

Other ground loop

Problem with preamplifier or source
component

Switch the left and right input cables. If
distortion moves to the other channel, the
problem is with a component other than the A 23

Load impedance at speaker terminals
is too low

Make sure the A 23 has adequate ventilation

Move switch to its

Stereo

position

Mono Bridge

switch is in the

Mono

bridged position

Damaged speaker

Move to the correct position for the
jack in use

Balanced-Unbalanced

switch is in

the incorrect position

Not enough ventilation

Make sure

Auto On

selector switch

is in its

12V

position

A 23 is overheating

No power

A 23 will not turn on
with DC voltage

A 23 will not turn on with
audio source

TROUBLE

Power on, but no sound

Distorted sound

A 23 has overheated - red

Hi Temp

indicator is on

Allow A 23 to cool. Check that there is adequate
ventilation around the A 23. Be sure the load
impedance of each channel is no less than 4

Check speaker load impedance. Check speaker
wires and connections

Check input connections or try a

different set of cables

Over-current protection circuitry has
been activated- one or both blue
channel LEDs not illuminated

Bad connection from preamplifier or
controller

Sensitivity level too high

Turn level controls clockwise

Turn

Sensitivity

knob clockwise toward 200mV

AC Voltage

selector switch is in the

wrong position

Auto On

selector switch is in wrong

position

Make sure the switch is in the
correct position for your region

Level controls turned too low

DC trigger source wired in reverse
or voltage too low

AC fuse blown

Replace with same value fuse

Turn the Audio trigger

Sensitivity

knob counterclockwise

Sensitivity incorrectly adjusted

Check for correct position of the

Auto On

switch

Connect power cord

Make sure the speaker or speaker
selector load is 4 ohms or higher

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